O hotel possui boas e modernas instalações e excelente localização. O restaurante com funcionamento no local é bom. A equipe é atenciosa, simpática com excelencia no atendimento.

O hotel poderia informar da possibilidade de estacionamento em garagem diversa, uma vez que o elevador é pequeno para caminhonetes sem rebatimento de retrovisores.

Excelente hotel personal super amable

Wonderful new hotel, well-trained staff, great installations. Perfect! What Neuquen has been lacking for a long time.

Nothing, it was perfect.

Todo impecable. excelente opcion Pet friendly

Attentive staff

Accessing the underground parking elevator with anything else than a small car is quite difficult. Exiting is even harder as you have to get to the elevator on reverse.

A new hotel so everything was in pristine shape. The car elevator was an interesting experience. Very nice restaurant on site.

We usually stay in budget hotels so we felt like it was overpriced.

New, clean,no thrills but very comfortable. Parking on site

Breakfast a bit poor

In the bedroom I found amenitiies just for Ona person.

Breakfast

it's a new building, and the views from the rooms are beautiful.

The aire conditioner breakers were off when we arrive to our room, had to go down to the front desk to request somebody from maintenance to repair it (breakers where not at sight in the room). The parking gate did not work when we arrived and we had to leave the pick up loaded outside on the street for a couple of hours, we finally manage to get the car in the parking lot by driving on the wrong direction and entering through the exit while a employee from the hotel kept the door open. The garage has an car elevator, the elevator lowered a lot when we put the pick up on it... did not feel safe. Once we got to the parking... getting out of the elevator is almost impossible (terrible design), to leave the parking lot you have to drive in reverse to get in the elevator. One night we arrived from dinning at 10pm and the lobby... WAS CLOSE!!! we had to wait outside to get in the hotel for 20/30 minutes, while I was carrying my 4 year old son slept on my arms...very disappointing to get to a property like this and see that is not properly staffed (there was only 1 employee on site, and clearly that's not his fault)