Lovely apartment! The location is amazing.

The stairs are very steep and almost impossible when travelling with large suitcases.

È stato tutto fantastico. Casa molto bella ed accogliente, pulita,con una posizione ottima per raggiungere tutte le attrazioni della città. Il proprietario ci ha accolte dandoci tante spiegazioni su trasporti, luoghi da visitare e ristoranti caratteristici. Consiglio vivamente questo appartamento!!!

Apartment was nice and clean and seemed pretty well appointed. Location is on the island city center so very good and has a pretty view of the river.

Our arrival to Strasbourg was delayed due to traffic issues. I messaged Pierre, the host that was to meet us, and was told that he could not wait and if we arrived after 6 we would have to wait until much later to gain access to the apartment. Having no alternative, we rushed, and pulled into the packed parking garage in an unfamiliar city. Because of the timing, I left the rest of my party there and having no idea where I was and terrified I would miss the deadline, my daughter and I ran to the apartment. Pierre very quickly reviewed the apartment, making sure to tell me that if there were issues, call the owner not him, he could not help us. During the review, Pierre did mention the hot water and electricity might go out and showed me the instructions on how to restart it. I had no idea that we would have hot water problems several times during every shower for the duration of our stay. I guess the fact that they actually had taken the time to print restart instructions with photos and tape to the hot water heater should have given me a clue. Obviously this was a known issue that was not divulged prior to our stay. As a note, if you are traveling during the Christmas markets, be aware, you park in a garage off the island and have to go through a security check onto the island. This adds a bit of time especially if you have luggage. Also, the apartment is a 3rd floor walk up which I knew but the stairs are very narrow and steep.

The location and facilities, flat had absolutely everything we needed and made our stay very comfortable

The communication from the property was chaotic, several booking.com messages and the contacted by WhatsApp. All asking the same questions multiple times. Everyone was polite and fine however just a little frustrating and when I expressed this to Pierre on the Friday I felt it was dismissed. Hoping this feedback helps rather than being critical

Great location, host was really nice

Sofa bed not comfortable, apartment on top floor, a lottttt of stairs

Comfortable and well equipped apartment. Good location.

Carrying our luggage up the stairs!

Proximity to centre of town Availability of washing detergent, laundry detergent was very convenient

The man who introduced us to the property was nice, it was clean, very spacious apartment.

We needed more soap as there was none on the property. Also, more pillow options.