Superbe établissement sur une île qui vaut le détour. Restauration variée pour les repas.

Le bar extérieur est inadmissible pour un hôtel de ce type. Pas de parasol, aucune anticipation dans la préparation de la terrasse. Pas assez de transat et bien souvent réserve de bon matin sans vérification. L’hôtel propose des vols directs de KL mais n’assume pas le manque de réservation. Cette option ne semble donc pas réellement active

The hotel was just ok (decent room size but a bit dated/shabby). However, the beach steals the show: crystal waters, white powdery sand, coral reefs on the sides and lots of fish to see. Also, there were lots of activities to do, swim with sea turtles, release baby turtles, scub adiving, snorkeling, etc.

The service was awful (compared to other island resorts in Malaysia). On all lines, front desk, restaurants, etc. Just as an example: one day we had to go to am activity and we order food and drinks, food arrived one by one, drinks later, they didn't clear the table once someone had finished, some orders came three times (e.g. a pizza), some dishes run out and we were not informed until we were chasing them for our food (despite that we informed them that we were on a rush). This not only happened once but on mutiple ocassions. Once we even ordered a Marguerita pizza and it came without cheese. At the front desk you even experience difficulties trying to communicate despite the fact that they work with an international crowd. Ain at the reception of the restaurant was very good and helpful, always trying to assist. From the scuba center, "Din" was exceptional and very good with kids, he was the one who took us on two ocassions to swim with the sea turtles.

Mare stupendo, personale gentile.

I lettini in spiaggia non sono sufficienti per tutti gli ospiti, alla mattina alle 8 erano già tutti occupati in quanto la gente si sveglia presto per mettere sopra il telo (e poi puntualmente in spiaggia fino alle 12 non c'era nessuno) .. cibo discutibilmente buono. Non è certamente un 5 stelle.. andrebbe sotto la categoria dei 3 stelle superior..

The staff are fantastic and the views are incredible

People who work there are really nice Good food especially in the breakfast Good gym The cleaning could be improved though for a 5 star hotel

Cleaning could be improved

nice beach, great staff

water from tap water was brownish.

everything was perfect

food

The beach was simply magic, swimming with the turtles was amazing.

Room could have done with a bit of an uplift