Very clean, the staff was very helpful, attentive and friendly. They went over and above for us during our stay.

Nothing

Room was clean and the staff was wonderful. Fantastic breakfast included in the price. Can not beat the value.

Nothing

This small hotel is well organised & well run. located on one of the main Carreras in Bucaramanga in the amazing Bario of Cabecera del Llano. An ideal base for exploring Bucaramanga & Santander.

The staff work well as a team & go the extra mile to ensure people have an amazing stay at the hotel. Always willing to help & always welcoming. The hotel is situated in an amazing location, with many of. the famous parks accessible by foot.

Great attentive staff , Quiet Rm 206 , decent wifi , good breakfasts.

All good.

Staff were excellent. They were friendly and went out of their way to ensure a good stay.

A truly excellent place beautifully clean and on the main Street in the centre of Bucaramanga, so everything ( restaurants, shops, taxis, buses etcetc) are just a few steps away. Being the main street makes it very busy in the day but inside, the hotel is quiet and no noise from the cars. All the staff are really excellent and super helpful from the moment we arrived till the time we left at 4am the following morning, The kitchen was closed but they made us coffee when we arrived and also coffee and a sandwich breakfast to take away when we left at 4am the following morning. The rooms are beautifully clean with en suite bathroom, air con, TV etc ... Also if you have forgotten something , in the bathroom there are extra antiperspirant,tooth brush, toothpaste razors , shaving foam and I the room a tray of nuts , crisps biscuits and chocolates, on a fridge with beers and soft drinks inside and ( These items you pay for but the prices are not much more than the shops so are really really handy if you need anything)

The music aghhhh , what a shame.. Was there on a Wednesday night and from 10pm till 3.45pm there was music from the clubs in the area. I know it is not the fault of the hotel, but it did not help with sleeping. Maybe they could put a glass window at the moment is just a window space) in the bathroom and see if that helps

Awezome staff, always eager to look after my needs

No elevator

I likeThe staff Thank you Jonathan and everyone!! Wonderful people . . 👌 excellent customer service. Good Breakfast Clean rooms. I would to recomend this hotel. Is small but is nice hotel. Nice location

Do not have elevator but is a small hotel.. and has a big customer service that is a good compensation.

The staff is super friendly and granted us every request we asked of them. The location is very central and you can reach a lot of shops and places to eat nearby. If you want to go a little bit further, there are taxi's passing by in front of the hotel that you can take to take you pretty anywhere you want to go.

The breakfast has not much variation as it is a very small hotel and is pretty the same everyday.