Staff were amazing, super friendly and helpful.

N/A

Great parking facilities also for electric cars, very friendly and helpful staff, nice room and very comfortable beds.

Breakfast could have been better, fruit wasn't quite ripe, fruit juice machine wasn't working properly, and pastries were not fresh.

The service is very good, and the staffs are very nice.

The shower floor is very slippery and easy to fall when wet

Breakfast Front desk staff Parking

Nothing

good and hospitable hotel

poor location way to far from city center

Very friendly and attentive staff, modern hotel, very well presented and maintained. Food was excellent, plenty of choice and very well cooked and presented.

A minor issue - there was no tea/coffee making facilities in the room

breakfast was delicious 🤤

to far from the city center

clean and friendly, rooms made up every day with clean bedding and towels

old air conditioning units bit noisy

the bed was really hard-sorry!

Very clean bathroom;

I recently stayed in this hotel and the experience was unpleasant. I was part of a group with a reservation of 5 rooms for 4 nights. For one of the rooms, the reservation wasn’t made apparently according to the number of people: the reserved room was for 3 adults, and we were 2 adults and 2 children (6 and 8 years old); Under the current conditions and according to the hotel's policy, I accepted to pay the supplement after discussion with someone from hotel management level which gave me a correct price. Initially, the price received from reception was totally unjustified, unrealistic from my point of view given by the fact that the total amount paid initially for the triple room was 546€ for 4 nights and now only the requested supplement at the reception was ~ 350€. Once arrived in my room, I noticed that the air conditioning can only be set to heat mode from the reception when you want to increase the room temperature with more than 3 degrees Celsius comparing with room temperature. In my opinion, this is unacceptable for a 4 stars hotel. At the same time, the room received (an upper one with included supplement) was overlooking the emergency exit (external stairs) where chairs were stored in front of the window (see attached pictures). During the night outside, a strong light was continuous ON in front of my window (see attached pictures). I reported this problem at reception but without any solution. First feedback was that I have curtains on the window and that I can stay with the covered windows if the light bothers me. Later, a hotel employee came to the room and saw the problem, leaving without any solution without any feedback until I checked out. Therefore, I can honestly say that this hotel is not oriented towards on client’s needs.

Very good customer service Room was very clean and spacious Breakfast delicious with lots of different choices to choose from (fruit, delicious cakes😋, vegetarian etc...) it was excellent. And the staff are lovely, welcoming, help with directions to the city 💯.

everything was perfect