We sent a list of 14 complaints to booking.com at the end of the week! Safety issues (broken glass in 2 areas, hair dryer catching on fire). Not even a bar of soap when toiletries were meant to be provided. False advertising(the apartment and resort were not at all as described). The ‘view of the luxury resort’ is in fact a road, parked cars, and a bus every ten minutes that kept its engine running and delivery lorries! The ‘balcony’ was a tiny, dirty area by the resort road! The ‘ski to door’ is a lie and you need to take a bus then a ski lift to get to where you can ski, 30mins average each way! Shower blocked. Almost no hot water. Noisy heating and water pipes. Double room was a twin. We asked to change apartment at the resort but we’re told it was not possible.

The place itself was great! Had most everything we needed from a utensil stand point though it would have been nice if they'd had a couple more basics like Olive Oil, Salt, Pepper (because those things are pretty annoying to buy for just a 6-7 day stay) but otherwise we had what we needed. Having the deck was also a plus for our pup. It was clean and spacious and check in was very easy. We had been to the valley before but had not stayed in Baquiera so they were helpful in pointing us to good restaurants or other points of interest we hadn't seen before. It was VERY quiet in general which was comforting - you could hear the cowbells in the morning while enjoying your coffee!

There were a few callouts on the place, but mostly the location. The wifi was pretty weak - we had planned to work there during the week so had made sure to get a place with wifi but it was so weak, we had to set up mobile hotspots which sorta defeated the purpose of a place with wifi. For first time visitors to the region: As mentioned before - it was our first time visiting Baquiera so we didn't realize the town almost shuts down during the summer despite there being a lot of homes/hotels. Many/most of the hotels, the only grocery store, some cafes/restaurants in Baquiera close for the summer months (I don't even think this is a COVID thing...). And then even if there had been lots of things open, the place itself really isn't walking distance to anything; as I hadn't been there before, I (stupidly) didn't realize that the windy part on google maps where this place is located is up a massive hill with no walkways/paths to town other than the main (very curvy, somewhat dangerous) road. So we had to take a car everywhere. Towns like Arties or Salardu are significantly more lively if that's a vibe you're looking for and we ended up in those places for lunch/dinner when we didnt want to cook (~10-15 min drive). Lastly, as big hikers, we had hoped there would be at least a few hikes we could do leaving directly from the house like when you're in Vielha or Salardu. But alas, there were very limited options - you generally have to drive at least 10 min to all the trailheads. Even the giant grassy area behind the complex didn't have any sort of official trail - just livestock/game trails - so I couldnt really even take the dog out on it. Would I stay here again? For the place itself, yes probably, now that my expectations of Baqueira have been reset.

Good location. The hotel in neighborhood within 5 mins walk, with spa, swimming pool and nice restaurant. Looking forward to get back.

Null

Apartment size, equipment, confort and location. It takes only 5 minutes to arrive to Cota 1700 ski lift using the bus shuttle