very flexible check-in/check-out hours, location right across the central bus stop almost

Location

I only stayed one night as travelling to Greece. Perfect central location, clean, comfortable and dog friendly. Would definetly stay again.

nothing I could think of.

The staff was friendly.

There was no elevator. The door of the room won't close if you don't lock it. The bedsheets were for a single bed, but the bed was double, ending up in the mattress being revealed even if you just sit. The top sheet was also for 1 person... the mattress was 3cm thick, resulting in me feeling pain in whole body (was like sleeping on rocks)

A lovely little hotel right opposite Lidl & the train station, & 5 minutes walk from the bus station. It is a good base to make a visit to Rila for the monastery & visiting the national park. I liked everything about my stay!

Friendly staff

In the latest renovation of this hotel they forgot to improve the most important things: Bed Sound proof rooms Bathroom The mattresses are made of springs that poke you everywhere. You can hear all the other guests day and night, even if they just talk normally. Bathroom is very old and smells badly. Overall very unpleasant and overpriced stay. Not recommended.

Vanessa at reception is a lovely girl, and her boyfriend drove me all around town to replace my broken adaptor. I really appreciated that beyond the call of duty. Restaurant as part of the complex, again friendly people. Caught between two stools to some degree in Blagoevgrad. The centre of town's a quarter hour plod, not the most exciting, yet with a large student population, some really pleasant cafes dotted about, relaxing with greenery by the little river. But Rio's bang on for train & bus stations. Train from Sofia was relaxing. And the obvious day out by bus to beautiful Rila monkestry - apart from the murals of ladies adjudged to be sinners receiving pitchforks from devils. Why are devils having such wicked heavenly fun? Also easy to bus it over the winding road through the Predel Pass to Razlog/Bansko within a couple of hours. A bit dearer than normal for an average hotel in a normal Bulgarian town, but the ensuite room was, though a bit old school in decor, clean and comfortable, WiFi fine. And people there very nice.

Pleasant employees

The lack of an elevator