Friendly staff very helpful clean rooms

Nothing all great

It was cosy and perfect for the 2 of us. I liked the fob entry system so we did not disturb people as we were out late. The staff we're very helpful in terms of explaining parking. My favorite little quirk was the information in the room regarding the history of New Brighton. Please note the room was spotless and the shower was nice and powerful!

Silly me didn't realise that when I was booking, Breakfast was not included. Breakfast was lovely and reasonably priced but I did think there could of been 2 bacon and 2 sausage instead of 1 each for the £10 odd. I also think there could potentially be an option to add breakfast on at the time of booking. (I thought I probably missed the option but was advised by the waitress that it never normally is)

Staff were very polite and professional..room was quite large nice big bed and ensuite shower.... Would stay again !

Upon check in the staff were very friendly and welcoming. The room was very clean and tidy and had a nice comfy bed.

The room was a little cold and even though there was an extra portable heater it took a very long time to heat up the room. Also there was some sort of disturbance at about 1-2am that woke me and then found it difficult to get back to sleep.

Location

Nothing

Very comfortable bed

Heating radiators were 'off' and heating was by oil filled radiator, no lift (i am disabled) No breakfast avaiolable

Das Zimmer war klein und schlicht, aber sauber, bequem, ruhig und als Pluspunkt war alles da zur Zubereitung von Kaffee und Tee. Die Lage an der Straße war kein Problem, trotzdem ruhig, und in 5 Minuten ist man zu Fuß an der Promenade. Jederzeit wieder!

Wer einen Hauch von Luxus oder zumindest ein chices, modernes Badezimmer erwartet, ist hier sicherlich falsch. Es war aber alles sauber und in Ordnung.

The staff is very friendly, and so is the atmosphere. Very convenient location if you have an event at the Floral pavilion. Easy to get food at the hotel.

Nothing really…. The hotel is very simple, nothing fancy but it’s comfortable and clean and pleasant

The room was very warm, perfect for a frosty winter. The free bottles of water was a nice treat alongside the Biscoff biscuits. The shower was spacious so I didn't feel cramped. Plenty of pillows was great as I struggle with back/neck ache at times.

Nothing in particular comes to mind, I would stay here again

Location. Clean and tidy

Bar closed very early

Location Restaurant

I found rooms a little dated But bathroom v good

Spacious comfortable rooms. Lovely staff. Good location

No negatives

Found it a surprisingly enjoyable stay. I came for a family birthday and the Hotel provided a peaceful place to relax. Once in the room the Almost pure bliss with silence gave me a great night's sleep rare for me in strange rooms. I did not use the breakfast/evening meal facilities as I was eating out most days. I also like the view across Mersey looking at the Docks in the evening.

Nothing.

I absolutely loved my stay Beautiful rooms Clean and comfy with tea coffee biscuits and water a lovely touch Great location and free parking outside

Breakfast was lovely i had an omlette

Nothing

Good location, clean

Cleanliness, friendliness and location. Stayed on a Sunday, bar below serving Sunday lunches, very quiet. Huge room, great for a family.

Nothing

Room was clean and tidy,staff were great.

9:00 breakfast was a little bit late for me,

Good service, spacious room, eating facilities in house

No breakfast available weekdays.

Clean and tidy, coffee facilities and toiletries

Lovely bar excellent staff. Great area very central. Our room was big with lots of tea coffee etc. Good breakfast

Liked everything

Comfortable bed and clean room

Very small TV, noisy aircon outside my window had to keep closed all night

It was a good location and near to the front

The room was very spacious and clean. Ample coffee etc. Service at check in was great. I'd definitely stay again as location was great. Bars and coffee shops across the road and in the area. One stop for essential items a few doors away.

The tiny TV tucked in a corner. It doesn't have to be big just pop it on the wall at the foot of the bed so it can be seen. Drainage smell in the bathroom but timed airfreshners would mask it. You can't help drains but you can mask it. Suggestions and not criticism at all.

We used the Bar only