Lovely staff, clean everywhere, good access to the village and beach, great range at the breakfast

No Kattle and microwave that would make a difference

Loved the aerea

Lovely, friendly and helpful staff. Great breakfast. No too far from the beach, and very close to bars and restaurants. A really nice relexed atmosphere about the place.

We didn't get a great view as we were ground floor and our patio area looked out onto the car park, but we spent most of our time at the pool or beach so wasn't too much of an issue for us. A fridge in the room would have been a great addition as we were not all inclusive so would have been nice for us to cool our drinks and store some snacks.

nice. clean . good location . friendly staff

very noisy from above

it was clean

the staff where rude at points and it was in fact not beachfront

Room, location

Entertainment made the experience. Local beach was also lovely to swim in the sea. Such a clear calm bay

I think with a bit of money thrown into renovating the rooms, the palace would be transformed from an 8/10 to 11/10!

Everything. Food friendly location

No pool view even tho we paid extra 4 it

Great Pool! Good breakfast with large selection from fried eggs and sausages to watermelon and croissants. Bed was comfy. Liked the marble topped coffee table and side table and decor.

Staff attitude when we told them some of the lights were not working. He only asked if I wanted to change rooms...trying to make me look difficult. I said no. Then he said he would call someone about the lights. Many hours later no one came so we switched bulbs ourselves and realised the wiring was the problem. The floor had strange brown stains and in the bathroom an uncovered nail head was the door stop.

Breakfast very nice, location central

I paid for a pool view, if u stood outside the door u could barely see the pool

The facilities and staff were good and very helpful. Breakfast was excellent with so much choice and a pleasant environment. Great location.

No English TV for dull days. Wardrobe door wouldn't stay on the track so left it off during the stay.

Everything was more than excellent. Great stay.

ideally located, clean and excellent staff, especially the entertainer Kelly

no air con in rooms

Lovely helpful staff. Ninja cleaning staff no matter what time you left your room when you return all clean beds made fantastic.

You can see they are trying to upgrade it just takes time.

99% was perfect

I am not smoking person. I think should be are for smoking and rooms should be separate for smoking people and no smoking. That's the most bad for me because I am allergic 😢 Another thing is food. Sometimes was cold 😢 but very good and tasty 😘

This was an unexpected stay as we had just dentist a week in Corralejo and due to a tummy bug my youngest was not allowed to fly on the day of our departure. So I booked this hotel as it looked clean, value for money snd easy to get to the airport. The best thing about this hotel were the staff. Incredibly helpful and really friendly. Nothing was too much trouble. Due to my daughter being unwell we did not really use many of the facilities but the pool looked lovely, and the entertainment looked great. Unfortunately we were not up to taking part in the fun.

Our room was very hot due to no air conditioning, and I didn't feel safe opening windows or doors as we were on the ground floor very near the street. On the plus side, when i asked for a fan, one was brought round almost immediately. It was also very noisy, partially because it was Saturday night so the entertainment went on till around midnight (fine if you're at the pool and taking part) but as our room was right by the road it seemed to be a cut through for people coming and going. So noisy with general activities until about 1am. Then some sort of generator kicked in every hour or so. And then bin lorries arrived around 4am. So not much sleep.

Very good breakfast but the setting of of some of the facilities i.e. cold milk not close to the tea /coffee machine knife, fork, spoons in one location could have been at both ends of the dining hall. Staff very good, cleanliness good.

As above

The cleaners were very efficient and friendly, especially Gladys

We found the lack of greenery in the gardens and the apartaments exterior should be painted again