Pas chaleureux, pas compréhensif, aucun geste commercial même en vu d’une situation plus que compliqué.

So visited the same place the year before and liked it so much we returned So as ia always the case the 2nd time round is never the same 1st round we had a large 4 bedroom duplex apartment this time it was a smaller 3 bed one Don't understand why reception couldn't upgrade us to 4 bed as a sign of goodwill as those apartments were laying empty for the duration of our stay Also the apartment we had stairs which had no hand rail so from a safety standpoint the apartment was not suitable for groups with elderly or young children We had my father in his 80s but trying to explain and reason with a non English speaker on reception is futile

Dangerous stairs and no oven for cooking