Close to location

When another room turns on the water at night you can here it

Breakfast was lovely, staff were great, location just wonderful.

Iit had no personality. My room was quite big, but empty and uninviting with a tiny tv mounted on the wall. The bathroom was dated and you wouldn't want to put your bare feet on the floor

Everything was great. The staff is very friendly, always helpful and always has a smile on their faces. The location on the lake is indescribably beautiful. The lake view rooms are unique. Dogs are welcome in this hotel. There are guidelines, but these are not a problem for dog owners. We would like to say thank you to the entire team for this relaxing stay. We would love to come back. Mario and Silke Germany

It's just a shame and sad that you can't walk around the lake.

The location itself is incredible. You would never know that it's in the middle of the A2/M2. The Lakeview rooms look out onto a beautiful lake with wildlife and the fact that the rooms are pet friendly is an added bonus. Even though the rooms may appear a little dated, they are so spacious and cosy. Very inviting. One of the highlights for my wife was the bath tub as we only have a shower at home. Really lovely.

It was my anniversary and I had messaged a couple of times for early check in, which wasn't granted. I was told that my room would be ready at 3pm and upon arriving at 3pm, I had to sit and wait in reception until about 3.30pm for my room to be ready. I found the mattress on the bed to be quite thin so not the most comfortable of beds but not horrendous. The main thing that I didn't like was upon entering the room, I was looking for the TV, only to be greeted with what looks like a 13inch monitor. The TV is so small that I had to get out of bed to look at the "What's On" guide as I couldn't see if from that far away. Bigger TV's would definitely be a bonus. Whilst watching TV was not the main focus of my stay, after a long day, it's nice to relax for an hour and chill. The experience would have been improved if the TV was bigger than my iPad!!

Location perfect for visiting family

Waited at front barrier ages before being let in Bed was extremely creaky and only a small double Kettle didn’t work Poached eggs rock hard Was warned about an event but children were running up and down corridor at midnight and first thing

Good stop over location. With a lovely lake.

Didn’t feel very comfortable and being a solo traveller was put in a room with bunk beds in it aswell.

The location, our room’s over looked the lake, excellent view, weather helped. All the staff we met were courteous , helpful and friendly . Ample parking close to hotel, would definitely recommend and stay again.

Breakfast in first morning, bacon and sausage very crispy/tough. Second morning breakfast was really nice.

Quiet peaceful place

Breakfast small, not very warm

The evening meals were limited choice, all from the freezer nothing fresh, always cold

Good location for a one-night stop over. Includes breakfast, which makes it very good value for money. Has a restaurant as well. Nothing is top quality, but hey, the price is low.

It’s right next to the noisy motorway. We slept on the lake side of the building, which is less noise and OK.

Comfortable and clean. Easy access to all facilities. Great friendly staff. Fab location. Lovely views outside. Parking spaces well spaced.

Nothing!

great value for money nice staff good breakfast

the bed was uncomfortable

Room comfortable, Breakfast ok…could have been hotter, View of car park no problem.

Steps up to room level not mentioned, would have been tricky to negotiate with a larger suitcase.( only overnight case needed )

Ok

N/a

The surroundings were pleasant , room was comfortable and most of the staff were helpful and polite, needed water in the room

Food was bland and some staff unhelpful

Beds were very comfortable

Breakfast was ok but not great. I felt sorry for the staff serving breakfast, they looked unhappy. The rooms were quiet but once outside you could hear the noise from the road. We did not get to stay more on the lake because of this.

We had a family event there, so the location was ideal. The view from the rooms were really nice of a lake, and on the other side of the car park and trees. The staff were all friendly and helpful and the hotel was very clean.

The only thing that could have been better was if they had a king size bed in the rooms. They could also benefit from having EV charging stations in the car park. Several people at the event had electric cars but there were no charging facilities nearby.

the surroundings were amazing and didn't want to leave .definitely be back again

Shower wasn't very powerful

Location was good for commuting. Room with Lake view was good

Staff rude. Food choices poor

Very friendly staff and the rooms were lovely and spacious

Clean, spacious room with absolutely fantastic views and friendly accommodating staff

The views

Shower was slow. Nèed to be replaced with new shower heads with high speed pressure.

plenty of room and a shower (although had 2 stairs up to shower no hand rail) rather than a bath (disabled customer)

nothing

new beds and other improvements since the last stay , super soft towels as well still decent value for money

nothing really