L’emplacement à proximité de la gare de Ryde. L’accueil chaleureux. La qualité du petit déjeuner

La fermeture du restaurant.

Breakfast very good. Decor in room a little tired.

nothing really.

The hotel and bar staff were really lovely and always helpful, happy and pleasant. The breakfast was good too so I give them both 5* The bed was comfortable and the housekeeping lady was brilliant and very considerate.

Unfortunately the hotel looks very tired and scruffy. Our room had rotten windows and the the decor was old, outdated and shabby, cracked tiles on the bathroom floor, stained toilet, windows that you could barely open and no air con meant our room was uncomfortably hot. We had to leave the windows open at all times so heard all of the noise from the road below, which meant very little sleep. The bathroom window was plain glass and very overlooked so we had to have the blind down at all times. Ryde Castle could be wonderful but it desperately needs a lot of money spending on it to bring it up to todays hotel standards. It’s a shame because the staff try hard but are let down by the building and its decor.

Location was amazing, very close to both beach and town. Free parking onsite. Room was spacious, clean and comfortable. Prompt service at restaurant and on the reception desk. Friendly staff.

N/A

We liked our room. Nice view across the Solent to Portsmouth, sufficient space, good TV and good bathroom. The price we paid was acceptable for the room.

We ate in the restaurant in the the evening. While the food we ate was fine, as was the service, my husband's first two choices of main course (scampi or fishcakes) were unavailable, as was his first choice of wine (Italian pinot Grigio). Our main bugbear was the breakfast the following morning. We had not paid in advance for breakfast, so it cost £12 a head and was very poor value for money. We had been given to understand that it would include our choice of items from a hot buffet, plus whatever we wanted from the continental breakfast buffet. In the event, we had to choose 1 item each from a set hot menu, and the continental breakfast buffet was almost non-existent. There were no croissants or pastries - not because we were late down to breakfast (we weren't!) but because they hadn't been delivered - only brown or white toast, no muesli amongst the cereals, the only whole fruit were apples, and there was no marmalade. We had a problem with paying for our evening meal and breakfast when checking out, as the card reader could not connect to the internet. Fortunately my husband had just enough cash to cover the bill!

gods location and free parking, nice room double aspect sea view

road noise, limited drinks menu with many items unavailable/ weird white sauce completely covering the salmon fish cakes slowish hot food order at breakfast.

Nice location nice hotel

Dinning room could do with a clean The floor was sticky under foot

breakfast