Loved the staff our waiter Lazlo (may have spealt it incorrectly) but may have spealt it incorrectly, his attention to detail was second to none and he was ab absolute delight we compared his service to the orient express and actually said he was better. You should be proud to have someone like that on your team and we missed him on his night off and Felix in the bar were a delight, but so was the bar manager and Oli with his incredible wine knowledge, we stay in wonderful hotels all over the world and have booked here again in March which is rare for us.

No coffee machine in the room nor iron. However a wonderful man in reception bought us up coffees at 6.30am when we did some work sometimes super early before ski. Our own machine would have been a nice touch and saved us calling room service

Excellent family run hotel with attentive staff; comfortable good sized rooms; an impressive spa and delicious food.

Location and the service at the Reataurant. Good food, and a very personable touch and careful service by Thomas above all. Personnel is very friendly and professional. Overall a good experience.

Overall it’s good. Somethings that could improve: Rooms furniture could be better. Mini bar is poorly appointed. And there is no coffee machine nor water boiler in the room.. at the price and with 5 stars, that’s a bit underwhelming. Bar could be a bit more inviting. And common areas (spa) is good- but somehow it isn’t well prepare to accommodate guests changing/showering after a ski day once they had checked out. The staff is very courteous and will find a solution. But again, at 5 starts, the infrastructure could be better. Heating in the rooms is a bit uncomfortable as one can not moderate the temperature.. manageable though.