La ubicación es Excelente y la atención en el hotel, el desayuno estuvo bien

La ubicación

Las habitaciones muy antiguas, falta mantenimiento, parece como que este hotel se detuvo en el tiempo. Falta inversión y puede ser un gran hotel. Pero no invierten ni siquiera en sábanas. Se destaca decoración y mobiliario del Lobby, pero las habitaciones nada que ver, fue decepcionante. En la habitación de mi familia, hasta la llave de la ducha se caía, los interruptores con corto. Muy mal 👎

La recepción y cafetería es muy bonita

La cama estaba un poco vieja 🙈

Excelente ubicación

El trato del personal El televisor estaba malo y no dieron respuesta

La atención del personal que allí trabaja

Las instalaciones están deterioradas, las imagenes de las habitaciones no son las mismas a las mostradas en la aplicación

Emplacement top , très propre, personnel dans l ensemble aimable sauf le jeune qui travaille à la réception le soir .

Le jeune qui travaille à la réception le soir ma empêché de monter dans ma chambre avec une amie qui voulait juste aller aux toilettes , et sans concession . Il a dit que si elle met un pied dans la chambres je payerai un supplément , donc même les amis n'ont pas le droit de venir vous voir super....au tarif de cet hôtel ce n est pas normal . J ai donc changé d' hôte à côté il y en a des très bien moins cher et vous y recevez qui vous voulez surtout .

location great pool... talk to manager he listened to my issues and aplogized safe deposit box

reception lady that recieved me first day ... only one electrical outlet, no free breakfast.. old fashioned rooms .matrest ( bed)..was not flat....needs replacement

Close to beach. Nice pool

No hot water

Good location

Amazing location and beautiful hotel with balconies overlooking the ocean

The room is super hot even with the fan

the swimmingpool because Santa Martas beach is really dirty.

historic but can make some refreshing

The location is incredible.

The check-in time was lengthy (1 person for a line of guests) which was disappointing when you've been waiting to get your stuff in a room for 3 hours.

The location is amazing, in front of the beach.

All ok

The hotel waited until the day I checked out to tell me I owed $50.000 more because of some tax they did not tell me about when I initially paid. The shower also did not drain properly and I had to use a towel to keep the water from leaking into the room.

location was good right on the beach and easy to walk into the main streets of the town. Facilities match the price, quite basic but was clean. we only stayed one night so didn’t get to make use of the pool. the staff moved us to another room when our air conditioning wasn’t working in our original room.

the air conditioning didn’t work in our first room so we were moved to another, all good. however, we didn’t think to check the mini bar in the second room when we moved and the reception subsequently tried to charge us for food we hadn’t eaten from the bar when we checked out and would not take our word for this despite us already paying for the two beers we had had. not a very nice way to check out. the reception staff in general were quite unfriendly during the stay which was unfortunate. we were there on a public holiday so it was very loud with not much in the way of soundproofing.

great location . newly refurbished rooms

bathrooms a little tight; but okay

great location very comfortable nice and clean

n/a

The photos show a pool but when I asked the reception they said no. They tried to get us to pay more tax at the end of our stay even though I had already paid. Maybe a miscommunication but a little unsettling.

the hotel itself seemed very nice, the only problem was that I had opted for what was called the basic single which wasn’t that good. Hot, no air conditioning,very small, no hot water. if I had of gone for the higher rated, and more expensive rooms I’m sure it would have been a lot nicer. you get what you pay for.

no hot water anywhere in the hotel.

The epic location outweighs a lot of negatives. Overall I’d choose to stay here again… possibly not in the cheap rooms though.

Tiny airless single with grubby walls, mosquitoes and stunk of drains. Random alarms through the night. Arrived at 1.30 told check in at 3 with no invitation to stay in hotel and use facilities. When I checked in the receptionist (who was lovely and speaks excellent English) didn’t have change, I had to chase her twice for it.

Everything