The home's exterior was weather beaten, paint peeling everywhere, a rougher cut than expected from online images. A warning from owner would have prepared us (winter weather damage? repainting soon?) but curb appeal was downright scary. It didn’t help that our communication w/owner was somewhat halting. Ex: after carefully reading entry instructions, we downloaded a 150 Mb app called August providing us w/ house access via an electronically-activated lock. After 15 minutes waiting in the driveway for app to load, & spending another 10 minutes registering, we discovered an email from host indicating that door was unlocked w/keys on the table. Owner annoyed we missed an update while traveling w/spotty internet. Home spacious, bedrooms w/AC & clean, exception was bathroom where black hair from previous guest was left sticking to the plastic insert shower. This is a very basic VRBO, big kitchen & living room, plenty of coffee makers, large & uncomfortable couch where guests either sink low or hit the wooden frame when leaning back. Most VRBO owners welcome you w/a note or some indication that they're in the hospitality business. In contrast, we were greeted w/handwritten warning signs (w/lots of !!!) w/out simple directions on how using an unfamiliar stove. House furnished w/scattered & drab remains of other homes. We have stayed at VRBOs for years & this isn't the quality we have come to expect. Perhaps good for families who need space w/large TV while visiting Waterville.

The cozy house was just that! It was very clean, cute and had everything you need for your stay. Very quiet and convenient location. It was perfect!

We had a wonderful stay at Cozy House. It was comfortable, roomy, well-appointed and all around perfect. Our host was fabulous - we will certainly stay at Cozy House again if our travels bring us this way!

Could have a few more instructions on using the TV. Also people might find it helpful to know the host/hostess goes to bed early but is up by 3;00am. We felt bad texting her in the evening and waking her up. Overall we enjoyed our stay very much.

Lovely little home, accessible to restaurants, shops and highway. Everything we needed was available. My family and I would definitely be back, if the occasion presented itself.

Really enjoyed our stay. House was clean and bed was very comfortable. Also loved that it was located so close to shopping. Would stay again. Thank you so much!

The house and its location is lovely. I reduced the length of my stay before the required deadline, and I did after a lot of calls and messages eventually get a refund from the host for the nightly charges and from VRBO for the taxes. However, the host, Andrea, charged me a $225 guest fee for a total of 4 people staying 4 nights despite the listing stating the house sleeps 4 and the guest fee is $10. I explained the overcharge but she still refused to give me a $145 refund on the guest fee. Advice for potential renters of this house: Check your invoice closely before you commit, and if you need to change your length of stay, cancel the reservation and start a new one.

We were very pleased with this property! It was clean and so cozy. The mattress on the bed was comfortable and every detail was thought of to make our stay more enjoyable.

All the comforts of home without the clutter! Lol We would definitely stay here again if we return to Waterville.

The house was clean and in a good location for our purpose of visiting the area. There was a bit of miscommunication with the owner but we worked it out. The only issues we encountered was the thermostat, it was set kind of low when we came in so we turned it up before we left for dinner but it was turned back down when we arrived back at the house. I don’t know if it was on a timer of some sort or what. We didn’t raise an issue with the owner because we were really only there to sleep. And the August Lock, we had issues getting it to lock a few times. I would have much rather had a key to keep with. Other than that our stay was great and both of the beds were super comfortable.

I loved my stay here everything was really clean and it was easy to go whenever I needed to. Everything I needed was within a 5-15 minute drive at most and checking in and out was super easy, I got a lot of help because this was my first time renting anything like this but I loved staying here and definitely would like to stay here again.

Two days spent here. The place was set up well and looks to be in the process of being improved. The beds were super cozy and the kitchen was sensibly outfitted. Owner was very nice and attentive.

House was great for our family if 3. Convenient location and everything we needed for our stay.

Perfect set up for our fishing vacation. Home is well set up for our visit and close to everything. Nee appliances and the water/dryer are perfrct.

Rented for a few days to visit family. The location was perfect for us. This is our second stay at the property and will rent again. The inside is well-updated, and the owner is making improvements to the outside as well. A nice little yard, which we like a lot, but a small outdoor table or picnic table would be nice. We were very satisfied with everything about the owner and the property.

Just as described and Andrea was very communicative. A very comfortable and lovely stay.

My husband and I had a wonderful stay in this adorable little house. Andrea was a very responsive host and kindly helped accommodate us when we needed to change our initial reservation because of a medical appointment. The house was in a perfect location for us to visit our daughter, who is attending a local college. The inside was was super clean and well equipped. The bed was comfy. The proximity to downtown and eateries is great. We hope to rent again the next time we visit. Thank you Andrea for a great stay!

Yes, Dave and I would stay at cozy house again. Unfortunately I could not use my I-phone to access house as I forgot my app password! Location was good as Hinckley was nearby. Enjoyed our first trip to Maine and Hinckley.. Loved the wedding of Jeff and Jen ...

clean, cute

This cottage is exactly as advertised, and Andrea was immediately responsive and helpful when I contacted her. The cottage is larger inside than it looks from the outside, and inside it was recently updated, exceptionally clean, and tastefully decorated. It was quiet even when sitting out in the small back yard. For me, the location was perfect, in-town, a short drive to stores and restaurants, and near my family. The full-size washer and dryer are a great bonus. I will definitely rent from Andrea Poirier again if the property is available.

Andrea was amazing! Not only was she an excellent communicator, the place was VERY clean, kitchen was redone and bathroom was a great size, she even came and mowed the lawn and watered the plants to make sure everything looked great! Downloading the app was a breeze and Andrea walks you though the process - felt very safe! Will stay here again. Off a short dirt road so we passed it the first time we were trying to find it. Might be easier to see in the daylight. No draw backs - excellent stay.