Frühstück war sehr gut und abwechslungsreich. Das Hotel ist sauber und gepflegt. Personal korrekt und höflich. Für Radfahrer gut geeignet.

Schwimmen war schlecht alles voll Schlingpflanzen und die Leiter in den See glitschig voll Algen. Hotel sagt ist Natur????

alles ging goed!

ik heb 2 puntjes: 1. airco in de kamer, 2. erg klein toilet (ben 1,90 m.)

Die Lage direkt am See und der Blick aus dem Restaurant bzw. Auf der Seeseite ist einmalig.

Sehr viel Verkwhr und Lärm auf der Straßenseite. Daher sind eher die Seeblick-Zimmer zu empfehlen

everything

nothing

The setting by the lake is awesome. Very relaxing and sumptuous atmosphere. The breakfast was excellent. We ate in the restaurant and were very impressed with the quality and presentation of the food, with gluten free options.

Although this felt like a luxury hotel at a price to match, for some reason there were no facilities for making tea/coffee during the day; if you ordered it, you had to pay the restaurant tariff. The offer of gluten free bread at breakfast (for my wife who is coeliac) was very disappointing; we had much better/tastier provision at the other three hotels this trip. There was an issue with the WiFi which was intermittent at best - a newly installed system was causing problems.

Great location, with Lake Ratzeburg on either side of the hotel. The hotel was a welcome oasis after riding over a 1,000 miles on our motorbikes. Comfortable, friendly and in a great location. The food was good, a nice bar for an evening drink and the VIEW over the lake from the dining area is simply stunning. Ratzeburg is the sweetest town, with great walks around the lakes, friendly people and some good bars and restaurants in the centre. For the non-German speaking amongst us, some English speaking TV would have been nice in the bedrooms. Apart from that, it's a good hotel in a beautiful location. ☺

There is little that could be improved.

The view of the lake

Dusty in the room

Everything was amazing. I will be back!