amazing, beautiful hotel, excellent staff, very clean

Great stay. Loved the comfort and cleanliness of the room. Loved the pool and gym. Great breakfast. Very friendly staff. Only minor inconvenience was that since our room overlooked Rt 1, there was the occasional very faint noise of trucks in early morning rush hour traffic.

Everything was great at the Residence Inn. The only comment about the handicap access room is that the couch is to low to the floor making it difficult for handicap customers.

Easy check-in. Nice room

The hotel was very nice, the suite was set up in a way that made very good use of the space. It is not big, but efficient, pleasant and clean with nice little perks like salt and pepper in the kitchen. There were several staff members that went above and beyond. Unfortunately, when I complained about the $100 pet fee for one night, which seems extremely high, the manager told me that they can charge as much as $200 legally (so I should feel good about it?) and because I booked it on a third party website there was nothing he could do about it. This is not true. I had already paid for the visit but gave them my credit card when I checked in for this random fee. The person working at the front desk at the time said I could speak to a manager the following morning. The manager said it was "a deposit" but that you don't get it back and that if you stay for longer, there is an additional nightly fee. Because the fee is on their website, he was not willing to adjust it. He said in the future I should book directly and they would be willing to talk about the fee. Too bad, it is a very nice hotel and the rest of the staff was outstanding. The guy working breakfast was unbelievably and upbeat and helpful.

Clean

Every this was good, but there were doors slamming all day.

Excellent staff and great rooms.

My first time at the Residence Inn and I'd highly recommend this place. Attentive staff. Clean. Great breakfast, all the things that makes a hotel worth coming back to. I'll definitely stay here again.

Had a WONDERFUL stay!! Everything about our stay was amazing!! Very clean… bed was comfortable…well stocked kitchen… plenty of space to relax.

Liked this hotel plan to go again

Refreshing! We were given a room on a quiet floor, since there were a couple of middle school basketball teams. That was thoughtful. Ice maker in the freezer, convenient. The bed was more comfortable than ours. We didn't do the buffet, but slept in, and made breakfast in our room. We appreciate the late check out time.

The room was nice and comfortable. However, the a/c unit was loud when on. The latch on the door was dangling even after we asked for fix, it's still missing screws and still dangling a bit, not as bad as before though. Overall, it's a great place to stay in that area.

This was a business trip, and the hotel is convenient to where I was working.

Nice property. Room was cleanish. Didn’t look like anyone cleaned out cupboards or sofa bed in months. Lots of dirt and hair in sofa bed. Food in cupboards. Otherwise very nice and comfortable

Great place.

We appreciated the breakfast, great buffet choices. Also appreciated the environmentally positive move to real plates and silverware, instead of single use throw away items.

Everything was arranged, designed and prepared for guest comfort.

This is a great place to stay. It’s so nice to have a kitchen so that you don’t have to eat out all the time. The breakfast is very good with lots of options, hot and cold. The desk and work space is great, lots of room to spread out. The staff is exceptionally helpful and courteous.

The property was very nice, the room were perfect and the staff was excellent.

very well equipped kitchen. Great area to walk the dog. Staff very friendly and helpful.

Liked location

All was so clean

This hotel far exceeded our expectations in every aspect. Wonderful staff. Beautiful well maintained hotel and grounds. Comfortable beds. Nice kitchen. Really good breakfast. Great location to jump on the highway and go to all the notable Maine sites. Very dog friendly too!

Nice stay. Beautiful area

The front desk people are superb! They had a sheet ready with recommendations that were spot on. Breakfast team was also so helpful and not over intrusive!! My husband stays at many hotels, told the manager what a great team he had, was that impressed!

It was very relaxing and quite.

Staff was friendly and helpful. Had excellent dinner recommendations. Building was in great shape.

The AC unit is LOUD at this hotel, although otherwise we enjoy the Bath property. The room could have been cleaned a bit better beforehand as well, the microwave was dirty, the coffee pot the same. It's the little things that make a difference.

I loved everything about this property! Beautiful, clean rooms, and the front desk staff were incredibly friendly and helpful, giving us lots of suggestions for a great experience in Bath. Will definitely choose this property in the future when in the area!

Perfect for families. Best continental breakfast EVER! Such friendly staff.

The staff thought of everything! They even had a cookie for our grandson when we arrived. The property was lovely and well maintained. The room had everything we would need. The pool was open late for everyone to enjoy and there was even an outdoor area with a fire to sit around. Breakfast was wonderful with so many choices and the staff in every department were so helpful.