Small town appeal and great customer service. Staff was amazing! Marlin was extremely accommodating and very helpful.

I would've rated this hotel 1 star, but the staff was nice. We were uncomfortable the entire stay. The air was on full blast 67° and would not adjust. Turned off the air and condensation appeared all over the room. So much so the floors, walls, and everything inside was wet. The front desk said every room was the same and we needed to leave the air conditioner on. Curtains filthy. Window sills mildew. Stains in the tub and toilet. Dingy old towels. This was the worst stay. The Fairfield Inn is opening down the street soon, so we will stay there next time. Highly disappointed.

The pool was out of order and it was difficult to access the Wi-Fi. Otherwise very comfortable bed and breakfast was decent.

The staff was exceptionally helpful (I believe the front desk associate was Arianna) and friendly. The location and room amenities were perfect for what we needed. My daughter and I have severe wheat allergies (celiac). We were able to eat eggs and sausage and yogurt. It would be great if you could add extra gf options. It was overall a wonderful experience.

Marvin is outstanding! He was friendly, helpful and made our arrival and stay even better! The facility is well cared for and the room and amenities were great! Continental breakfast was really good! Would absolutely stay again!

The room was nice with good appointments. Clean and comfortable. Good coffee and breakfast bar in the morning. Staff were nice.

Staff was very friendly

The only disappointment it advertised pool available. However upon check in pool is closed and no water in the pool.

The Hotel was clean, but it is very dated. The little barrier to the shower was worn out and the paint flaking off. The rail for barn door style bathroom door was in bad condition. The door stop was half way pulled out the wall.

Property was clean and everyone was friendly and nice but if you are not out of your room by 10 am put the sign out because housekeeping burst in my room and my family room before we could even let them know that we were still in the room and check isn't until 11a.m. but other then that it was a great stay and will book again with a big sign on my door next time lol

Pool was closed...would have been nice to have known that before booking.

A group of baseball families stayed at this hotel while in Waycross for a baseball tournament nearby. When arriving in our room, I noticed a musty smell almost as if the carpets had gotten wet and were giving off a sour smell. We would only be staying one night so it wasn't worth making a big fuss about. As soon as my son opened up the lid to the toilet, there were drain flies that flew out. We pulled out the couch bed and there were no sheets or other covers in the room for that bed. There were also shells of pistachio nuts that someone had left behind from a previous stay. It was clear that the housekeeping personnel did not bother to clean this area. The breakfast was fine and the kids enjoyed it. Another family with our group stayed two nights at this hotel. The mother noticed bed bug bites all over her body after their stay. I work in healthcare and I know the procedures that are required when treating for bed bugs. This room should have never been given to anyone until it had been fumigated. I will certainly not be staying at this hotel again.

The pool was not available which is why we booked this hotel. No communication prior to arrival the pool was not open and no discount given for the inconvenience.

We had a excellent experience.

Hair in the shower.

Friendly staff

The hotel was clean and the staff is very friendly. The only complaint I would have is that the room smelt a stuffy or something but after a few minutes you couldn't even tell. I would stay again.

Marvin was excellent as always!

The property and staff was great! The process of using your app was terrible! I was on the phone and the staff was on the phone for over an hour! I had to be somewhere I wasn't about to let your service ruin it for me. It will be the last time I use your app! You would not cancel my room so I could get another one so that's on you! I will protest this to my Credit Card Company and to the upper echelons of the Motel chain. You will get a bad review from me! It was unacceptable the way you treat a patron!

Hotel cancelled reservation last minute due to over booking and cancelled the third party reservations without explanation

Great place to stay. The only issues were house keeping kept knocking on the door every 30 minutes starting at 9 a.m. and checkout is at 11 a.m.

Great customer service

The service was excellent. There were a few issues with the electronics in the room, but they were corrected.

Have stayed there many times. Always a pleasant stay.

It was clean. There was a situation where another guest a few rooms down had a dog who barked continuously. Our room was quite noisy. We could hear traffic and trains and guests and employees talking constantly. The breakfast provided was quite scant in my opinion. The Drury Hotels have a much better and varied offering. When we went to check out, the elevator wasn’t working. There was only one guest elevator. We had to carry our luggage down the stairs for the first load. The stairs weren’t located centrally but off to the side of the building. We managed to find someone who worked the front desk. She grabbed a set of keys and said she knew what to do. We had to wait while she found the right key to get into a room to locate the problem. It sounded as if she flipped a switch. She did something and then said that now the elevator would work. Obviously this was a known problem. A non-working elevator in a small hotel should not be allowed for safety reasons. We will not be going back to that hotel again.

Good stay.

Very clean

Property was as described

Location was great for what we had going on. Only thing I can say was the bathroom had a terrible mildew smell and the shower had a dirt ring on the floor. Also, when i got into the shower it was so slick i had to grab the bar to avoid falling. Chemicals they used to clean it was still on it. The pillows are way too small for adults. Four pillows equal the size of one large pillow. Other than that, it was a good stay.

The staff were very friendly and the breakfast was great. Especially the omelettes!!

Two major concerns. I was charged a deposit of $440.27 when the room was already paid for in full prior to my arrival. I’ve made several requests for an explanation but have yet to receive one. I requested service on 2 different occasions. Neither time was the request fulfilled. One was for room service and the other was for fresh bath linens. I was told that I had to carry wet and dirty bath linens down to the front desk in order to get fresh linens

no complaints, the rooms were clean, the staff was professional, the breakfast food was very good. This was our second stay and would stay again. I slept comfortably, meaning the mattress was comfortable.