Our group had up to 4 rooms over the weekend. 3 rooms had TV issues. All rooms had bad clock radios. No chairs or tables at the pool. One room never got housekeeping services. Ice machine not functioning on one floor.

The king bed was absolutely comfortable with the clean sheets and comforter. So comfortable.

Front desk, Vickie, was awesome, the toilet on the side walk, not so much.

Staff very friendly

Horrible, water leaking all over the floors, puddles of water everywhere. No lights in the halls, the room had an extremely STRONG smell of mold. Expedia tried to call Manager for days to get a refund, no manager or management anywhere. BE VERY AFRAID!!

The room was big enough but the room was extremely hot so they could have cooled the room before our arrival. Check in was at 3:00 so there was plenty of time before our arrival to make sure we were comfortable . This was our third visit so I will give them some grace. They have nice people that work at this hotel.

Bed was hard. One of the two had hairs all over the sheets but the front desk clerk was apologetic and gave me a fresh set. Chair was old and worn and inside of shower curtain had stains all over it.

Stayed one night. Great staff. Great price.

The room and building were very clean and th e staff were very helpful and friendly. I feel that the pet fee is too much, especially for dogs that do not shed and are house broken. As for the Expedia web site, I could not find a place to ask for possible discounts and I missed out on my military or senior discount as I paid for the room when booking. Also, even though I requested a pet friendly room, the property did not know that I had requested a room for my pet and had to rearrange rooms to accommodate my pet.

Would not stay here again. Felt like a transient hotel

Great service and convenient to everything

The room was immaculate. Housekeeping does an outstanding job. The entire facility was so clean. Treat your staff well, they were all amazing and worth keeping!!. They were all very friendly and responsive. There was renovation happening in some areas but nothing affected our stay. Breakfast area was clean and food was your basic breakfast included fare. There are restaurants and stores nearby. I would book there again.

Minor detail that the toasters didn’t work.

AC did not work, then lost electricity in am. Shower ha lndle and faucet pulled away from wall and could only get luke warm water for a shower. Then, elevator did not work due to loss of electricy. Overall, did not sleep for most of the night.

We stay there every year. The staff is great. Some of the first floor rugs could be updated but always clean and friendly

The halls and common areas had no air. But the worst was the bathroom was DIRTY. Hair on everything. I dropped a bottle of shampoo under the bathroom vanity. Went to retrieve it. Under there had NEVER been cleaned! Ties nails, hair balls. Yuck! The bottle of shampoo said under there.

The heat didn’t work in my room and I had driven all day and was too tired to come Back down to move. When I checked out and told them, they said “oh yeah there are several Units that need to be replaced” WHY on earth was I put in that room then? Feel like I deserve some money back for freezing all night!

It was all right for a night stay in the room. The refrigerator froze my water. The curtains were torn. The bathroom dryer hairdryer wasn’t hooked up to the wall first time ever ever. Had a pay 100 bucks for you. Utensils. on my credit card

Cheap and uncomfortable mattresses…better bring your own pillows. They were filled with chunks of memory foam and very hard to sleep on.

Price was commensurate with a fully renovated facility, not the current condition.

Great service, very clean but very outdated

Very clean and nice service!

Be aware: if you want to check in early for a trip, you will be charged $35. We could not find it anywhere on the Hotels.com website or the Confort Inn & Suites website. An employee may or may not tell you about that fee if you call them on the phone before you book it and specifically ask how early check-in works. Thankfully it was waived for us as because I was a little upset. They are renovating, but our hotel room was pretty gross. It looked like mildew (hopefully not mold) growing in the bathroom. Toilet wasn't attached to the floor, dirt and grime built up on the walls and around the door/window frames. DO NOT USE THE PULL-OUT COUCH!! I didn't get a picture of it when my husband and father-in-law pulled it out but the amount of gross, disgusting food and dirt and dust down behind the couch was... no words. My father-in-law ended up sleeping on the couch with a sheet. The couch had stains on it from God knows what but we truly didn't have a choice. We just hoped the sheet was clean enough. $189.95 for up to 2 people, 3 people $196.95 & 4 people $203.95 - absolutely NOT worth the cost even if you get a discount on Hotels.com or some other travel website. Hopefully once the renovations are complete and they replace all the furniture that desperately needs to be replaced it will be worth the stay. As it is now? Absolutely not!

property is a good $60 ! night place. place is run down, dated, bathtub handle fell off, toilet would not flush , and finally the ac unit gave up the ghost. would recommend staying further out at a named hotel.

Very convenient to restaurants and shopping Quiet

We have stayed here many times. The staff are all very nice. They are slowly undergoing renovations, their pool is never clean/ available, even after repairs. They ran out of several of the breakfast buffet items this time. The beds are comfortable, the cleaning staff is nice. Needs some spiffing up all- around, in the physical building ..

We had a last second emergency after checking into the hotel. After notifying the staff of the circumstances they informed us that they had no issue refunding the trip as long as Hotels.com gave the ok. We contacted hotels.com customer support and they informed us that the hotel was now refusing to refund us and customer support had no way to answer our questions, pursue any other alternative ways to refund our trip, nothing. We were giving the run-around by customer service for two days with no change or refund for a hotel we never slept in. The hotel was dirty, bed sheets had bodily fluid stains, dried mystery liquid both ON and IN the side tables. Horrible experience both from the hotel AND hotels.com

Staff were very friendly. Place was being renovated while I was there but noise was kept to a minimum.

People are nice however property needs maintainance

Look like some construction was going on.but was very nice stay nice breakfast, nice polite staff and very convenient to my brother house wear we Christmas dinner. Will visit again and low cost

First off, the front desk clerk was extremely nice and helpful. When we parked around the side to unload and got to the back door, we couldn’t get in. Apparently the back door is broken and we were not informed of this. We thought our key wasn’t working but it was the door. The hotel looked clean, but it’s not well-maintained. I noticed construction trash bins in the parking lot, so I assume they may be doing some renovations. However, the room we stayed in has not been renovated. The mattress is in serious need of being replaced, and was not comfortable at all. None of the outlets worked, and one of the lamps wasn’t even plugged in. The bathroom appeared to be in good shape. The furniture looks old and worn. Again, all of the plugs on the lamps to make it convenient to charge your phone. None of them were working. The plugs in the wall weren’t working either , I finally unplugged my lamp since I knew that plug was working to plug my phone in. We have stayed at this location several times in the past and found that it was fine. It’s a convenient location for us to visit family.

Under renovation. Sadly, the renovation looks like lipstick on a pig!