The hotel was fine; however, the WiFi never worked unless I was actually sitting in the lobby near the receptionist. Extremely annoying and was not satisfied with that.

Beautiful and immaculately clean, then it stops ..... customer service absolutely appalling........having travelled around the world ......we all know that the German hospitality/ customer service is poor ... and yep they sure proved this ...... never will I stay again ...

The hotel was really good, and everyone were really nice. The only thing is that nobody mentioned that breakfast is not included, wich gave me a big and unpleasant surprise when I checked out. Breakfast is usually included in the stay where I come from, so it should definitely be made clear for tourists.

The rooms - are comfortable, quiet and clean and offer a good night's rest. This is obviously one of the most important parts of hotel and this hotel does well. The restaurant / bar - is excellent. The restaurant and bar offer the same excellent food and these areas are run by good, attentive, friendly and professional staff - the food and ambience is excellent. Food is nicely presented and there is a nice range of drinks. Personally, I would recommend that you eat in the bar as, to me, it has a much nicer ambience. The restaurant is a little bit more formal. Breakfast - has a nice range of food on offer and is nicely presented in a breakfast room. Surrounding area, alternative restaurants and bars - there are a few restaurants in the area and they offer nice alternative eating opportunities but I would be surprised if they are better than that hotel's own restaurants. Apart from these, there is not much in the area. I myself chose the area mainly for the convenience to the place where I was working.

Good hotel to stay overnight. I was here for business but if you want to visit downtown it takes about 35€ and more than 30min with taxi. Hotel is tidy and good. Breakfast was ok but nothing special. This was my second visit to this hotel.

Excellent breakfast staff. Friendly maid service. Good location in Rahlstedt

This hotel should have been excellent however it is a little cold and clinical. Some of this has to do with the reception staff who although highly efficient are not terribly warm and friendly. Partly is has to do with the fact that there are corridors in the ground floor area which mean you don't get a sense of the whole hotel or any kind of atmosphere.

I was staying on business and couldn't find a reasonably priced hotel in the centre due to major events. Tried a little further afield and found this excellent, modern hotel in an affluent suburb. The staff were friendly and welcoming and although my single room was small, it was very comfortable.

great!

The hotel and staff were very nice