Front desk staff were very courteous and helpful. There was an assortment of odd characters who appeared to living there long term…. Disproportionate number of very crippled disabled ppl, apparently unemployed young men with large dogs, usually smoking outside the entrance, and people from foreign countries. Many of the residents looked like homeless people…..It was kind of surreal. But everyone was pretty friendly, and I did not feel unsafe or threatened. Cute dogs- lots of them. The room was very clean, except for the carpets which were in dire need of cleaning and had a weird smell.

Customer service was excellent from the moment I checked in. The receptionists was polite and couteous. My overall stay was good. Couple of issues I had with my atay was, the chair in my room had chocolate all over it, and the exterior side doors would not close or open with key card.

Staff was super friendly and so easy to work with. My favorite hotel staff so far. Beds were super comfy and room temperature controls were amazing. We had to get 2 rooms and one room wanted cold and the other warm and we all got what we wanted.

Do not stay here! I spent one night and would never come again. I was checked into a room that had not been turned over. I was then given a room that was ready but had a terrible odour. It was late so i didn't request another room. The tub didnt drain so there was several inches of water by the end of my shower. Woke up in the morning with bed bug bites on my arms! There was no coffee ready in the lobby in the morning but a fresh pot was apparently being brewed. I came back and the "coffee" was just transparent light brown water. I think they just ran hot water through the old grounds. Desk staff eventually came in from their smoke break and explained it was light roast. Hahaha. I had to go next door to 7-11 to get real coffee. Then housekeeping banged on my door at 10:50 asking why i hadn't checked out (check out is 11am). When i checked out the front desk clerk asked how my stay was and i replied "not great" and she said nothing. Not a sorry or how could we have done better? Didnt even look at me. This place seems to have many long term residents. Some were shady looking and i didnt feel safe. I noticed one of them shooting up drugs in the hotel parking lot. My advice... SPEND YOUR MONEY ELSEWHERE!!!

Couldn’t come inside any of the doors but main entrance. Parking was full so had to walk around building each time

This place is a dump and full of crackheads.

Not a good experience at all.

Needs facelift.