My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.

One of the best hotels at Mauritius. Highly recommended for couples and family All staff ready to help you

Incredible stay for our honeymoon

Beautiful resort overlooking the sea. Quite spacious and well designed. Several good restaurants to choose from all with different styles, 3 swimming pools, some sailing boats etc to use, a basic spa and some tennis courts. Service generally helpful. Nice place to spend a few days relaxing and feeling pampered.

The resort was excellent and all staff was helpful and friendly Melvin was very helpful Anne Marie was excellent with her cleaning our room

Great hotel with many activities and dining options. Le Château restaurant is a masterpiece.

Perfect Hotel with Perfect service

Excellent hotel in a beautiful surrounding; golf course outstanding; staff very well trained and customer oriented, however sometimes the last 5 percent in executing the service on the level of a leading hotel of a world is missing ; complaint management in all areas however excellent; different restaurants, vegetarian options could be in some places broader and more tasty; most of water sports and green fee included, which makes it convenient for the guest; very nice daily yoga classes and activity programs as well as an excellent equipped gym; also mountain bikes available, I did a nice ride up to Le Mourne. Coastal area around Bel Ombré with strong currents at this time of the year, I perceived the coast and beeches at the west coast around Le Mourne more beautiful, but that’s my personal view.

It is a gorgeous property and spacious rooms, but that's about the only good thing about our stay. Everything is just way too much hassle with Telfair. Be prepared to face a mediocre, overprice food and having to book your dinners way ahead in their restaurants. The entire approach to how they manage this process is just far, far too much hassle for someone on a holiday. On the day of our arrival we were told - "we'll send you the info to your phone" about restaurants, options, activities etc which never came and we had to chase for it. Not a great start of the trip especially when you arrive late and are hungry, only to find that a) you can't get a table anywhere but at Anabella's (not suitable for vegeterians or children and overpriced), and the location of this hotel being to remote that you can't actually eat out either. If i was to describe this hotel stay in one word, i'd say "P

The hotel is optimally located within walk-diatance to Manhattan's Time Square. The facilities were very new. However, check-in was unpleasant and the staff was not very friendly. Same for check-out: when i asked for late check-out (and expressed willingness to pay). The reception staff made me feel unwelcomed. Otherwise, i enjoyed the hotel.

The hotel was fantastic and we were very well looked after. The dining options are great and there's plenty of activities. Would recommend it!

wonderful staff and beautiful resort

The hotel is situated in Bel Ombre, which is perfect for those who want to explore the nearby attractions such as the Black River Gorges National Park, Chamarel, or the many cascades. Our 1st-floor suite had a balcony with views of the garden and the river. The room was spacious, measuring 60m²/650sqft, and equipped with all the standard amenities such as a minibar, safe, etc. For our dining plan, we opted for the half-board package and had the opportunity to dine at several restaurants, including Annabella's, the main restaurant, the beach-front C Beach Club, Le Palmier, and Savana, which is the Heritage Awali's primary restaurant. The food quality was generally good to very good, and we were quite satisfied with the restaurants. We had a blast trying out all three pools of the hotel, as well as the biggest one at Heritage Awali. They were all exceptionally clean, and we had so much fun. The spa was truly outstanding, and we had an unforgettable couple's massage. The team was incredibly professional, the setting was beautiful, and the experience was perfect. There are also a few cabanas scattered throughout the gardens, making for an excellent nap spot. The hotel also has a gym and offers local land and water experiences, which we didn't try but are sure are just as fantastic as everything else we experienced. The staff lived up to Mauritians' reputation for being warm and welcoming people. They went above and beyond to make our stay as enjoyable as possible.

Well run friendly atmosphere. Excellent setting with great amenities. Couldn’t fault the dining options, we ate at all their restaurants & tried 3 of their ones on offer next door at Awali. Activities on offer were varied & interesting (men enjoyed their golf). We’ve previously been to Mauritius 7 times before but never to this hotel, it’s up their as one of our favourites.

We stayed 5 nights with 2 kids. We have stayed in about 6 resorts now in Mauritius and heritage telfair is the best in all aspects so far.

An wonderful luxury resort on the south west coast of Mauritius. My wife and I stayed for

Completely organized from start to finish. Luxury rooms. Many stunning pools, a choice of restaurants and even a Chateaux with gardens. Nisha and Shamni will look after your EVERY need. OUSTANDING.

Everything bar perfect and more than expected. The environment, service, the room, the pool, the beach and last but not least the food. I hope that the hotel stays always like this with upgrades over time. They have thought of everything.

We travelled as a family with a toddler and 4 adults and we all managed to find things to do. I would recommend taking the AI package and if possible do 7 nights as there is a lot to do at the resort and the island. The attention to details down to slippers for the toddler was wonderful. The staff is very helpful and credit to our the young lady looking after our group Sharmine, she managed to keep track of the group and tried to make sure we got to try as much as we could with the kids and also as adults. If you decide to take trip to town Widley is ther person he is amazing and very knowledgeable about the island and made our outing one to remember. Would I return? yes, is it children of all ages friendly? Yes.

Le me start from the issues first, as there is much more than advantages of this resort: *Disadvantages: 1)rooms: - are bit tired - enormous moisture and bad smell - bark beetles - we paid additional amount for sea view and received partly garden view partly sea 2) Front desk service trying to charge you additional fee which shouldn't be applied, no one can take decision, you have to prove many times that it is incorrect. Waste a lot of time. No one even says sorry it was our mistake etc. 3) VIP additional service doesn't exist even if it's clearly written in your confirmation - concierge didn't help at all. We should get free of charge upgrade but they didn't do it even if the hotel was 30% occupied. Advantages: 1) People: - Doormen, Bartenders, Waiters, Cleaners, Cooks, etc. They are extremely nice, polite and friendly! Thank you all. 2) Resort is having a lot of swimming pools, restaurants, beach bars. Plenty of choice. 3)Resort as itself is in a well shape compering to rooms. Very nice architecture and vegetation.

It is a truly wonderful hotel, one of the nicest I have stayed in. It is a large acreage, beautifully maintained everywhere. The grounds are spectacular, extensive with mature trees and plants, winding paths, beautifully lit at night. Many interesting restaurants with a variety of foods. Service was top notch. All the staff were friendly and extremely helpful. Our personal concierge, Ashni, managed every aspect of our stay. We met her daily, she was fantastic. You could not hope for anything more from a 5* hotel. It was full but with so much space it did not feel like it (plenty of available sunbeds by the beach!). As you'd expect its fairly pricey nonetheless great value.

The staff were awful

The staff were awful

Wonderful upgraded Plantation Style Resort. All amenities are top notch, Staff was outstanding and devoted personal assistant that checks in on you daily for anything you need. Only drawback was that food prices were on the high side. Plenty of activities to do and Golf Course was excellent and challenging.

Wonderful upgraded Plantation Style Resort. All amenities are top notch, Staff was outstanding and devoted personal assistant that checks in on you daily for anything you need. Only drawback was that food prices were on the high side. Plenty of activities to do and Golf Course was excellent and challenging.

The Heritage Telfair is a wonderful resort for relaxing holidays. There is awareness for environmental friendly practices. Service and kindness of the hotel staff was outstanding, food was varied and excellent. Cocktails could be improved. The architecture of hotel resort with its garden and flowers is particularly beautiful with many activities to do.

Amazing stay in every aspect. I'm a fussy guest when it comes to hotels, but honestly I couldn't fault this place. The staff, service, facilities, food and in general every aspect was so well catered for

The hosts were all very welcoming. We were there to celebrate our wedding anniversary and our host sent us a card written by hand. The atmosphere in the hotel was great with music at the bar. The food was delicious.

The hosts were all very welcoming. We were there to celebrate our wedding anniversary and our host sent us a card written by hand. The atmosphere in the hotel was great with music at the bar. The food was delicious.

Excellent golf course and on-site kitesurfing with Kiteglobing.

Excellent golf course and on-site kitesurfing with Kiteglobing.

Fantastic place! Looked after, great food, amazing golf course, lovely spa.