Doorman, Front Desk, F&B staff were most welcoming and helpful. The Executive Floor Staff were very hospitable, warm and friendly. Always smiling and go above and beyond to help. Namely: Duy, Anh and Linh. The cocktail hour spread is lovely - especially roast beef! Breakfast at 3rd floor dining room has an awesome spread of items! Laundry pick with was less than 5 mins and returned promptly. Cold water issue fixed quickly and quietly before we returned to our room. Excellent stay and we look forward to returning soon!

Very impressed for the price

Breakfast is very good

It has location and service is good. The area around it also has some small eateries and shops that makes it convenient to grab a bite or buy some essential items

Staff were great and went above and beyond. Hotel tired and needs freshening up. Rooftop bar area soul less and underused. Didn’t use pool or spa facilities which looked ok. Breakfast good. Menu in lounge bar basic could be better. Location was good.

This hotel is by far the best hotel that I have stayed at in Vietnam over the last 3 years. Excellent customer service, great front desk presence and most of all, helpful staff members.

Good location and nice breakfast. A little bit noisy.

Pretty good size, especially with 2 bathrooms, tub and shower, great location with all the attractions close by, will return again

Loved the location of the hotel, walking distance to dining haunts, easy access to various localities by Grab. Great breakfast spread and friendly and professional staff. Will come back and stay. Great amenities as expected.

Stayed 4 night in March 2024. Would have given 2 stars…read below why 3 stars and no more than that. The welcome was basic - not friendly not rude just “blah”. Rooms are very poorly designed. 1. Bathrooms have no door to enter the bathroom. So someone could be taking a shower and if you are near the entrance (closet area) you see them completely! 2. The mirror for makeup /shaving has lights…which don’t work. 3. There is no fan to remove the steam so the shower area has a mold smell. It is a breeding ground for mold. 4. The shower door opens out. So impossible to put the towel mat so when exiting the shower, you either side step to the side of the shower or walk on the tiles and risk slipping. 5. The actual shower taps are all fancy…and challenging to figure out how to increase hot water /cold water. The room lighting is ridiculous. So many switches to turn this light on, that light off. One side of the bed controls all the lights. The other side of the bed has 1 switch that sometimes switches lights on and then off. And if someone is in the bathroom area, and they switch on the light, the light shines through a tall obscured glass that separates the bed and bathroom. So if you’re sleeping and the other person goes to the bathroom and switches on the bathroom light, you are going to wake up. Ridiculous design. Swimming pool is jut ok. Not enough seats. No towels and so had to ask. This is a 5 star property so shouldn’t have to tell staff to stock up. Breakfast was good.

the water pressure is weak and it took ages to store water in the bathtub

Good hotel located in the heart of Ho Chi Minh.

Great location, friendly and very helpful staff.

Location

nice,clean

Amazing helpful happy team. Especially at breakfast

Good location. Nice breakfast. A little bit noisy.

Not much private in a room (due to bath and toilet...) but other things were excellent.

First time staying here and enjoyed it. Staff were all friendly and attentive. Would stay here again.

very good

Very strict with number of occupancy and restricted visiting hours

Repetitive breakfast with limited choices. Room has no table to do any work on laptop.

Hotel is in a good central location. Very Comfortable beds with great linen. Staff went above and beyond. Young, professional staff made this visit 5 star.

under average

Nice and clean, friendly staff and close to a lot of things

Fantastic hotel. The staff are extremely friendly and can’t do enough for you. The rooms are quite large compared to some hotels. I highly recommend the hotel and would definarely go back. The breakfast buffet caters for all tastes and is of very good quality.

Everything was great

Just below the hotel area there’s a massage and hair salon shop that is really reasonable priced. Tons of food to choose from around the area and a super walkable nightlife street near by. Awesome location, I’ll stay here again for sure!

Great Location. Easy checkin. Booked room with upgrade, late check out and F&B voucher. These were all supplied at checkin without prompting - which has been an issue at other hotels. Good breakfast and friendly staff. Lucky it was a Saturday night and I did not have to work as there was as no desk. Pity the tv blocked the magnificent view from the bed. Room a bit in the tiny side compared to the bathroom.

Outstanding facilities and a very comfortable environment. Highly recommended

Great staff, very clean hotel. Great stay

You are a 2min. Walk to walk street. Very convenient. They even supply condoms in your room! Mad Cow and Roof Top Bar staff and food is the best in Vietnam. The service is extraordinarily