Very friendly and helpful. Clean and safe. Easy access to restaurants.

The room was clean. The staff was pleasant.

The pictures for this property online did not match the actual room. Adverisement was for Travelers Inn but sign said Budget Inn. Had it not been so late and had we not been so tired we would have forfeited the $113.00 paid to drive and find another hotel or motel. This property felt unsafe. I felt like I was staying in an old camper. The decor was dated which was the least of our concerns. Mattresses were lumpy and there was a slab of wood between the mattress and boxspring, I suppose to provide some semblance of support. Window was open on a cool night and was very difficult to close. There was a stove in the room which looked 50 years old and suitable for a camper/campsite at best. The commode wobbled. If you moved while in use it may have tipped over. The shower was just okay, however the clean towels provided looked 10 years old and had bleach stains.

I knew it was a low budget stay. I was disappointed that the TV channels were almost all scrambled. I was tired enough that i did not bother tryi g to blget it fixed. But if i didnt want to watch ABC i was out of luck. The bed was comfy enough but yhe shower floor was not tiled and looked dirty even if it was clean. I didnt risk it

Property was in a small town so not many amenities around Cooperstown especially in ten winter.

Management staff was great! We had a late check in and they stayed late to get us checked in. Nice, quiet place. Would stay there again.

Overall, a decent place to stay out in the middle of nowhere. Nice and quiet and the gentleman behind the desk is more than helpful

The rooms where great and comfortably

Motel charged me full amount via Travelocity at time of booking. I had to cancel trip a day later. Motel refused to refund any part of the full payment. They blamed Travelocity. Travelocity blamed the motel. Cancellation was done little less than a week from anticipated check in. Motel had plenty of time to resell and refund my money. This is called predatory business practices.

The place was very outdated, not at all like the pictures online. Water was lukewarm at best, not heat, bed was hard as a rock. Would have been better to sleep on the floor but the carpet was stained. Spiders and webs in corners of room. Stayed one night ONLY because there were not other places available because of family weekend at local college. Hotel staff sent me a nasty text message using capital letters essentially yelling at me. About my review I sent in online.

There’s always issues with two-star hotels, and this was no exception. The noise level was higher than one would want for a good night’s sleep; the basic requirements of a hotel are there, but any aspect that would make it a pleasurable stay are missing.

Loved it.

Not so good, renovating. But NEEDS a lot of work. The owners was friendly and gave go direction’s to local attractions.

Emergency situation. Family member passed and i had to turn around to go home. I was denied a reimbursement although plenty of notice was given.

Because of a mix up in the address used by the GPS, we approached the backside of the motel via Chestnut street. The backside was a disaster. Broken windows. Siding missing. Looked like total chaos. Then when we found the address on the front side of the property on Highway 20, there was no Travelers Inn sign, just an old, dilapidated "Budget Inn" sign . We did not even stop. Just kept going west on highway 20 until we found something more suitable.

Room is very dated! Otherwise OK. Parking is easy.

I left texts and emails with you today. I finished work in the area early and cancelled the reservation. You website asked me to enter a generated code to get in and twice I did but the website "did not recognize the code when entered in both cases". I give up. I spoke with, emailed and texted with the motel this afternoon- so they know. Refund? How can I tell if your system does not work?

False advertisement. This is not even a Travelers Inn it is a Budget Inn motel. The pictures are deceiving.

Not as advertised at all. It’s not even a Traveler’s Inn, it is called Budget Inn and the pictures online are not from this hotel.

the room i got was nothing like the picture you are showing the best way i could describe this place in 1 word GHETTO

This place was nothing like described on web. The Travel Inn sign was not even visible. We were told it was broke and will be replaced. We had to call and get directions over and over, as this was our first time in this town. The one staff was nice, but located in a very dirty office with spider webs hanging everywhere. When we got to the room, we almost threw up. Didn’t want to touch anything. We had a 2 yr old and a 1 month old that we didnt want to touch anything in the room (can you imagine that?). Because we were stuck in traffic for over 4hrs and the kids were starving. We put down diaper cloths (which we threw in the garbage afterwards) and we fed the kids and left immediately. Spider webs everywhere. Home-like towels that were totally faded/discolored. Tiny bathroom with rust all over the towel rack and Kleenex tissue holder (with no tissue inside). Two rolls of toilet tissues that were both almost gone sitting on the tank. Carpet stands EVERYWHERE. Dust and trash all in corners. There was no way we were staying there another second. We had to drive 4hrs back to NewYork, NY even though we were tired and exhausted and was suppose to go to the National Baseball Hall of Fame the next day. This was my husband’s birthday gift and it was ruined. There were no other hotels available anywhere in or near Cooperstown that night. Horrible experience. Ruined birthday. Waste of money - and they had the nerve to put non-refundable… now I see why. False advertisement. RUN!!!

The place had no sign to indicate where it was located. It took us an inordinate amount of time to find the place. The room was not as pictured in the advertisement. The place was dirty inside. We booked one King size bed, which was not in the room assigned to us. It had two smaller beds. There were no items in the room one would expect - tissues, a clean shower floor, or anything else. We left the place after only two hours and drove the rest of the way home. No one was in the office when we left. We were totally dismayed.

Hotel was nice clean and service was great

The costumer service is nothing

Just needed A little TLC on the property.

We were in a bind since a motel we had already paid for lost power and water due to a bad storm. The gentleman at the desk stayed late till we arrived and was very helpful to us

Our 6 day stay at this motel was satisfactory. The room was very comfortable and kept cool with the air conditioner. Fresh towels were provided and linens changed. Internet and cable tv were great. The owner was very accomadating and helpful! We would stay here again. The only issue we had was it needed more cleaning on doors and shower. Great location.

Très très sale

Nice quite and convenient location.

The motel is “old school”. The room was refurbished and very clean. All the appliances worked properly. The owner-manager lives next door and was friendly and helpful. He also was helpful in recommending restaurants. I would stay here again.

The room shown online is definitely not a good example of what you are in for. The room was so dated. Bathroom: the tile walls and floor of the shower were painted. The shelf in bathroom was not completely secured to the wall. The shower was about as small as one in a camper. The only outlet was in the bathroom and you had to leave the light on to have the outlet on. Towels were well worn and beach stained Bedroom area: on the plus side, there was a mini refrigerator and microwave. Beds were very firm. I wish we had driven a bit further. This motel left everything to be desired

Property needs a renovation, especially the rooms