No conditioner. One bar of soap. One towel each. No one in the office. Shower barely sprayed water. Shower handle was too heavy to be mounted upside down and turned water off itself because of it. Room smelled like old stale cigarettes. Lobby/steps were diagusting. No microwave and no breakfast. This was almost the cheapest place but it was worse than any “cheap” hotel I’ve stayed in. Plus side… no bugs lol

The staff were nice and it was quite.

No toilet paper, hairs in tub, most electric outlets didn't work, lights above sink out, so couldn't get ready in morning, only a couple channels worked, coffee pot dirty. Luckily Starbucks really close. Location was this places only saving grace. Nice neighborhood, 15 min from Niagra Falls.

Relaxing

First, this is a Motel, not the self described Hotel. I'm sure back in its prime it was a decent place to stay. We had to ask for a hair dryer, and, as they only left us half a roll, another roll of toilet paper. If the motel had a facelift and a deep cleaning, it could really be a cute and convenient place to stay.

I have booked in adVance, instead of checking time we reached there at 1:30 am so they had so much time, still the bed sheets, towels, pillow covers, bath curtains nothing was clean, not even washed. Everything smelled terrific. We had found it so hard to breathe. The carpet was smelling really bad too. The bathroom, bathtub, and curtains smelled so bad. Shower curtains were badly dirty n nasty smelly. There were pictures of the breakfast area with rich breakfast pictures. But there was no breakfast at all. There were hairs on the bathroom floor. When we asked the next morning to switch the rooms to temporary help of help desk. We came back to the hotel in the evening. Everything was as it is. The permanent help desk guy refused to help at all. No to everything - switching rooms, changing the bedsheets, pillow covers, towels. We were told by the temporary help of the desk girl, that the owner totally refused to change anything. Above all the owner said that they ( means we) have booked the room for two days and we are asking the more services. They are not going to help. The question is, those were nasty n dirty that's why we asked for changing them. They were supposed to give us a neat and clean wash. The girl was nice and changed the bedsheets. We would never ever go to this place nor we would go to those hotels, and motels owned by this owner. THIS IS THE WORST EXPERIENCE OF OUR LIVES. We would make sure to spread the words to friends n family and social medias about it

The hotel was completely dirty. The shower didn't work and the air conditioning was very noisy. And no breakfast

It's a beautiful location and would have been awesome had I paid attention to the fact that I couldn't just stay privately in my room to eat or heat up my food and there's no restaurants or fast food in walking distance for a disabled woman at all...