Lovely hotel and great service

Great hotel, rooms very clean and we got a bottle of water, biscuits, tea, coffee, hot chocolate. We had room 7 and this had an iron and ironing board. It was hot when we went, there is no air con so a large fan was provided. A small amount of cars, about 10 spaces are available at the front of the hotel but they are always taken. A public car park was within 50m of the hotel and charged £8.50 for 24 hours. Hotel bar and restaurants are lovely. It has rear terraces over 3 floors that overlook the river and Pooley Bridge. The weather was fab and the tables were very popular due to the smartness and location. Pub is dog friendly and although lots of people do bring dogs to Pooley Bridge and the Crown, all were friendly safe dogs and on leads. We could always get served even at busy times. They have QR codes on each table so they can bring online orders direct to you. You get what you pay for and it was worth it.

Overall accommendation and breakfast was fab, however dinner service was lacking, it wasnt that busy but would have been nice for a more personal touch for table service. Otherwise really nice place

Good location, comfy bed but slow service and no consistency in the quality of food served at breakfast. Sat in the residents lounge but no one took our order. We were ignored by staff. Brought all of the above up at check out and the lady behind the bar simply said "oh". No apology for poor service offered. Left feeling short-changed considering what we paid

Parking was a bit hit & miss but everything else was superb

This is a great property. We got stuck in the converted garage but it was still good!

Lovely stay, clean and friendly hotel

Lovely hotel

The staff were all very friendly and helpful. The room was comfortable but noisy at night outside, and lacking air con, which was a bit of a issue as it was too warm not to have the window open. Food was standard we felt and a bit over priced for the quality. The curry was very mild and while the food was ok it lacked a bit of love.Parking if you were lucky was outside otherwise at a farmers field 600 yards away. Busy busy place to visit. Our room was rwo floors yp and with a dog was a little tricky to navigate but ok with caution. Overall 6/10 for me.

great place, lovely staff, great bar and restaurant , lovely rooms however my room number 3 was really small and way too hot , there was a fan but made no difference i would stay there again but not that room i would request larger cooler room, also i was woken early to banging outside as room faced on to the yard and the noise of next door room banging about in wardrobe

Great place to stay and the surrounding area is great for walking.

We had a lovely stay the hotel staff were very good breakfast was lovely had a couple of meals and the food was all good and quickly delivered to us.

The hotel staff were very welcoming. The room was lovely and clean and there was a choice of teas, coffee and hot chocolate with biscuits in the room too. The breakfast at this hotel was fantastic and the choice is amazing.

With the exception of one individual bar staff being rude we had a lovely stay here. Breakfast was excellent, and the staff there serving were extremely friendly and welcoming to dogs. Plenty of local walks and local shops for all of your needs! Thank you again for making our stay so welcoming

The crown hotel was perfect. Lovely room, clean, tasteful. Everything felt just right. Excellent evening meal. Lovely breakfast (served individually, not buffet). Great staff. Great location. Loved it!

Great place to stay. Lovely village and convenient for motorway and hiking in the beautiful countryside. Staff friendly and efficient

We had a one night stop and really enjoyed our stay. Excellent location,splendid views and good walking. Our room was clean and comfortable. Food was very good and the staff excellent. Would definitely stay again.

Parking was a problem. My wife would have liked a light over the mirror but overall we enjoyed our stay

Fantastic stay, lovely decor, comfy bed, clean room and bathroom. Service was excellent. We are in the restaurant for dinner and couldn’t fault it. Breakfast was included, choice, service and food were all excellent.

Friendly and polite stay, nice food and comfy room

Absolutely loved this hotel. The rooms are really nice and the bar and restaurant area are lovely too. Toiletries were the White Company and in bigger bottles so much more eco friendly as it wasn’t the small single use ones that most other hotels insist on using. We had our dog with us and it’s probably the most dog friendly hotel we’ve stayed in. And the location means there’s a lovely walk along the lake in the woods on the doorstep. Our only criticism was the bedroom was absolutely roasting and we couldn’t figure out why as we turned all the radiators off and even had the window open all night (in January!). Would love to go back in the summer and make the most of the outdoor terrace.

This hotel is blessed with amazing staff . I got a call asking if I needed dinner the first night as I had put that I would arrive late. Great clean hotel. Would recommend very highly. I am not a person who often leaves reviews but feel these guys more than deserve it.

Fantastic stay, welcoming very professional hotel rooms immaculate, the girls who serviced the room were amazing. The food was fantastic and the manager Aimee couldn’t have been more attentive. Superb stay. Happy New Year !

Lovely hotel/inn right by the river in Pooley Bridge - they really looked after the enormous number of dogs staying there! Great service and food especially on Christmas Day where the staff were fantastic. Shame they don’t recycle as company policy though - this seems inconceivably backwards in the 21st century.

An amazing stay in a lovely area. Nice pub with friendly, welcoming staff. Warm & cosy with log burning fire and games. The guests lounge was a fab touch for guests. Our room was well equipped and comfortable, however, our TV remote didn’t work which meant we were unable to change the channel for the duration of our stay even after changing batteries which was a little disappointing.

A lovely welcome on our arrival. Our room was verynice with good quality bedding, towels toiletries and tea/coffee/ biscuits provided ( cold milk for drinks). Evening meal was very good and more than enough for our appetites. Breakfast too offered range of choices - smoked salmon and scrambled eggs was very generous!! Service efficient and friendly. Excellent all round.

Room was lovely, service was very good also.very homely and pretty location. Food in the restaurant wasnt great, i ordered a 'handstretched' pizza and it was basically an oven pizza and charged £16 for it, nachos with cheese and bacon was as basic as it sounds for £8. Maybe i chose the wrong items Staff were very polite.

We were given a ground-floor twin-room (Room1). I had requested a twin-room. Prior to booking, I received a call from the hotel, to confirm that I had requested a twin-room, and it was also mentioned that the room was accessible (I did not need an accessible room). The room has a large window (covered by a curtain) facing the busy local store and tourist information office. When we were in the room during the day, there was no privacy; it felt as if were were sitting in a shop window on view to the shoppers and tourists! If the location of the room had been explained to me during the confirmation phone-call, I would have cancelled the reservation. I conveyed my views when I checked out of the hotel, and was informed that there is only one twin-room in the hotel. On a positive note, if you need an accessible room, this room would great (except for lack of privacy!). The staff were very friendly and helpful. The room was very clean.

Lovely hotel, fantastic friendly staff who were excellent with our pet dog

Liked everything about my stay at the crown inn, friendly staff , especially taryn who worked behind the bar, lovely girl who is a great asset to the crown inn.

First class service.all staff were very friendly and helpful.

I couldnt fault my stay at the crown inn we had great service and friendly staff that were more than helpful it was very clean our room very pleasant with great views the food was lovely, irene and all the staff were very efficient. I had my honeymoon at Pooley Bridge 1976 and often been back but my first time staying at The crown inn and cant wait to return 🙂