Location, staff and amenities.

Hotel was very nice. Staff are super accomodating for english speakers. Everything was new or just really clean. Onsen was nice as well. Never crowded. Staff gave us umbrellas on a rainy day. Bed was comfy (great pillows). Rooms are on the smaller side but thats expected (still enough for 3 people and a bunch of bags, though walking space was narrow at points).

I love the hotel! It is very close to the stores and the train.

Super!

Hot Spring facility is good

The hotel was clean, service was excellent. Will definitely come back.

Great location, walking distance to Ginza main area. Clean and welcoming. The public bath is nice as well.

Super convenient location and hotel staff were amazing. Smaller space, but that’s expected for Tokyo. The bed linens had small stains, but other than that no complaints!

This hotel have great eco system.

Everything is good. Double room too small.

Great location, very clean rooms. Kind staff and nice touch with daily complimentary drinks.

Great location!

Would definitely recommend this hotel to friends. The hotel comes with onsen, daily necessities such as tooth brush, shaver, face wash, lotion, face gel, vitamin c serum, bath towel, coffee, tea, etc.

Although room's size is quite small, it is moderately cheap hotel for its position. has a public but cozy onsen. very nice staffs keeps luggages for you before check-in and after check-out. I enjoyed staying here

Super hotel to stay and the staff is awesome! The onsen were clean and a must to have in tokyo!

Excellent location in Ginza with many food options and amenities close by! Located right in front of a train station, walkable to shopping areas in Ginza, lots of convenience stores near by. The staff at the hotel were very friendly and the room felt very clean. They were able to help arrange luggage transfer for us. Our only complaint is the room was quite small but that was to be expected for a hotel room in Ginza at a reasonable price. We would stay here again and would highly recommend it!

I had a great 10-day stay here. The location is central to everything, and easy to get to/from metro from both Haneda or Narita (escalators/elevators limited, so easier if traveling light). The property is clean and lovely BUT the rooms are tiny. The breakfast option is a pass (smoothie and bun) since there’s so many options in the neighborhood (including great convenience store options).

We loved this hotel! The onsen bath was wonderful and we enjoyed the laundry room and the chance to select our favorite pillow. Extremely clean and nice, and the staff was very helpful. The location was also excellent for getting around. Highly recommend!

Excellent service, good location that is near various shops and a train station, includes free welcome drinks, and a hot spring bath.

A great location! If want to be in the heart of the shopping scene this is perfect. Subway links are just a couple of steps away so that just adds to the plus points of the hotel. The breakfast was a little simple but there are loads of places just steps away to grab something!

Excellent service and location. Reasonable room size for its location. Daily room service is also great.

Hot Spring is my favorite part in the hotel.

Desk staff provided useful information. Great for both Japanese and non-Japanese speaking guests. Comfortable rooms. Public bath on premises. Access to Tokyo metro within a block.

Amazing hotel with lots of amenities. Friendly staff . Love the onsen on site. Rooms were very clean. Lots of convenience stores, restaurants, and train stations nearby. Wouldn’t hesitate to stay again

Very friendly staff, walking distance to shops and several train stations. Would definitely reccomend :)

Absolutely wonderful location, staff, and cleanliness.

The property was very clean and well-maintained, and the price made it good value for a quick stay in the heart of Tokyo. However, I have stayed in many places in Japan, but I have never been in a place this small. The room is tiny even though it is for two people. Even the bathroom is so small they had to use a tiny toilet that you can barely sit on and it's challenging to get up from. The public bath was tiny and dark with a low ceiling, all black tiling inside. Overall, the building itself is too small for the number of units they squeezed into it. The mens and womens baths are on separate floors because there is not enough space on one floor for both. But given the tight space, the management team is doing a good job.

Korean travelling alone. Very clean room with nice staff. Considering average room size in Tokyo, the room wasn't too small for me.

Excellent

Very good hotel in a good location and few minutes walk from a train station with direct trains to Haneda airport. Room om size for Tokyo just don't expect too much space. Beds had a single bolster type pillow and decent ones had to be paid for was the only downside. Not much at the hotel but plenty nearby.

Amazing location and service

SUPERHOTEL Premier GINZA was a comfortable stay for our trip to Tokyo. No fuss check-in and check-out, bedroom with basic necessities, complementary access to their hot spring, and additional amenities available. The staff were very friendly and helpful.