Good service and environment

Nice scenery but room or poorly built wall have no insulation u can hear the rooms around you when they talk don’t have hot running water sometimes

The resort is lovely but the service is not up to par. They never cleaned our room during our 3 night stay but they did have the time to check on what we ate from the snack bar. Our safety box didn’t work and when I told the front desk they said they would send someone. That never happened. I requested laundry service 4 time upon arrive and nothing was picked up until the second day. Upon checking out, we had to wait until our laundry was done to go. On top of this the food at breakfast was awful and this location is out of the way.

The resort is lovely but the service is not up to par. They never cleaned our room during our 3 night stay but they did have the time to check on what we ate from the snack bar. Our safety box didn’t work and when I told the front desk they said they would send someone. That never happened. I requested laundry service 4 time upon arrive and nothing was picked up until the second day. Upon checking out, we had to wait until our laundry was done to go. On top of this the food at breakfast was awful and this location is out of the way.

It was beautiful and clean. The buffet breakfast is good.

It was beautiful and clean. The buffet breakfast is good.

I wouldn’t recommend staying at this hotel if you’re a westerner whatsoever, the staff was very rude and borderline racist to us. We were constantly asked if we were lost or “what were you doing here” by security and staff because we were the only non Asian people staying at the hotel. The hotel itself is very run down, the bed was like sleeping on a rock, inside of our room we found several insects (including in our bed) as well as dead skin and hair from the previous guest, yes in our bed..When we requested the sheets be changed it seemed like it wasn’t almost a hassle for the staff. I wasnt impressed with this hotel one bit and wouldn’t recommend it to anyone. The location is also poor and about a 20 minute taxi ride into town which adds up after awhile.

This hotel has great potentials but it definitely suffers from bad management and understaffing issues. When we arrived, it was raining quite hard. We were driven from the reception building to our rooms in a golf cart so we all got soaking wet. When we were dropped off, it was dark and rainy; and we had to walk downhill on loose slippery bricks to get to our rooms.Two of us slipped and almost fell. All three rooms were nice and clean but all the shower stalls leaked and created puddles on the bathroom floors every time showered. Another big problem was none of the phones in our rooms worked. We reported the problem multiple times for two days but it was never resolved. Our cell phones didn't have good reception so we couldn't contact the hotel receptionist when we needed to. We felt like we were stranded in our rooms & we didn't feel safe at times. We had to wait for the golf cart every time we went to breakfast at the reception bldg, to our car, or to our rooms & sometimes the wait was long. It was very inconvenient! We booked three nights there. We tried to cancel the rest of our stay after the first night due to all those problems but of course they didn't allow us. The scenery was great. Breakfast was good. Beds were comfortable but extra beds were bad. One was just a mattress on the floor. Staff were polite & friendly. (One actually told me that they already knew about the phone problem for a long time) Also, there is not much around the area. A waste of money!

This hotel has great potentials but it definitely suffers from bad management and understaffing issues.When we arrived, it was raining quite hard. We were driven from the reception building to our rooms in a golf cart so we all got soaking wet. When we were dropped off, it was dark and rainy; and we had to walk downhill on loose slippery bricks to get to our rooms.Two of us slipped and almost fell. All three rooms were nice and clean but all the shower stalls leaked and created puddles on the bathroom floors every time showered. Another big problem was none of the phones in our rooms worked. We reported the problem multiple times for two days but it was never resolved. Our cell phones didnt have good reception so we couldnt contact the hotel receptionist when we needed to. We felt like we were stranded in our rooms & we didnt feel safe at times. We had to wait for the golf cart every time we went to breakfast at the reception bldg, to our car, or to our rooms & sometimes the wait was long. It was very inconvenient!We booked three nights there. We tried to cancel the rest of our stay after the first night due to all those problems but of course they didnt allow us.The scenery was great. Breakfast was good. Beds were comfortable but extra beds were bad. One was just a mattress on the floor. Staff were polite & friendly. (One actually told me that they already knew about the phone problem for a long time)Also, there is not much around the area.A waste of money!

This villla locates far away from the downtown Da Lat. It make us feel so relaxed and we made many beautiful pictures. Also, we could have nicebreakfast and dinner. However, the three pitholes were as follows; we were forced to go down to the entrance of our villa through a unstable descend path; there are very few of choices of TV programmes that could be watched; and, safety box is so difficult to use with many troubles that I could't unlock smoothly.

Everything was good except it’s still under construction...

Nice lakeside setting in interesting A-frame houses. Will be great once finished. Restaurant is reasonably priced and pretty good quality. Things to improve? -no bar, no fitness centre, no hot jacuzzi (even though this was advertised in their hotel guidebook in the room) -phone in room wasn't working, and reception was far away

Nice lakeside setting in interesting A-frame houses. Will be great once finished. Restaurant is reasonably priced and pretty good quality. Things to improve? -no bar, no fitness centre, no hot jacuzzi (even though this was advertised in their hotel guidebook in the room)-phone in room wasn't working, and reception was far away

Our Stay was enjoyable my only concern was that travel was to far from the city. Overall beautiful place

Very nice resort, very good customer service. A little bit far away from the city.

Nice resort hotel, set in beautiful countryside around a lake.

Great CHALET, not really hotel and rooms ate far away from main block. Buggy rides are available but waiting time is horrible

Was amazing. View lovely from our cottage. Great food. Outside of hotel restort limited but free shuttle to town 3 times a day. I would come back. Hotel is still working on the grounds around the hotel. But the hotel and cottages was finished. Highly recommend. Came during off season so more attention by staff.

Was amazing. View lovely from our cottage. Great food. Outside of hotel restort limited but free shuttle to town 3 times a day. I would come back. Hotel is still working on the grounds around the hotel. But the hotel and cottages was finished. Highly recommend. Came during off season so more attention by staff.

Nice Hotel as you'e ever imagine even along my vacation there still have some construction site in the resort area. Some people might think this is too far from center of town, but there has a shuttle bus, so don't worry unless you love to walk and explore a town in the night. Staff are nice and very helpful.

Overall experience was excellent with a few minor hiccups (see pros and cons below). The best part of my stay was the picturesque view. The Dalat Wonder Resort is very secluded with a view of western style villas within a valley overlooking a lake. The grounds are spacious so you would need a cart to shuttle back and forth to the reception/resturant/pool area. The view of the resturant overlooking the pool and lake is stupendous. Our stay in mid November 2018 had about 20% occupancy so there were no crowds to contend with. With temps ranging between 60s-80s F and very low humidity it was a nice change from other parts of VN. A sidenote..rooms are not equipped with A/C so can get warm during the day. I would highly recommend a stay at the Dalat Wonder Resort before it becomes a popular destination in Dalat.Pros:Very new resort (guesting around 75% complete as of November 15, 2018) therefore pristine grounds as expected.Rooms/bathrooms are clean and spacious.Staff and management was very accommodating (we requested a room change to higher up the hillside for a better balcony view...villa 505).Breakfast was pretty good overall but could improve slightly with more variety.Room rate was excellent..in mid fifties..I am guessing because the property was incomplete so it was a steal.Now for cons:Development was incomplete so you will hear constructionCable TV not workingPhone not working initially to call for shuttleHot tub not workingNo shower drapes causing wet floors

Overall experience was excellent with a few minor hiccups (see pros and cons below). The best part of my stay was the picturesque view. The Dalat Wonder Resort is very secluded with a view of western style villas within a valley overlooking a lake. The grounds are spacious so you would need a cart to shuttle back and forth to the reception/resturant/pool area. The view of the resturant overlooking the pool and lake is stupendous. Our stay in mid November 2018 had about 20% occupancy so there were no crowds to contend with. With temps ranging between 60s-80s F and very low humidity it was a nice change from other parts of VN. A sidenote..rooms are not equipped with A/C so can get warm during the day. I would highly recommend a stay at the Dalat Wonder Resort before it becomes a popular destination in Dalat. Pros: Very new resort (guesting around 75% complete as of November 15, 2018) therefore pristine grounds as expected. Rooms/bathrooms are clean and spacious. Staff and management was very accommodating (we requested a room change to higher up the hillside for a better balcony view...villa 505). Breakfast was pretty good overall but could improve slightly with more variety. Room rate was excellent..in mid fifties..I am guessing because the property was incomplete so it was a steal. Now for cons: Development was incomplete so you will hear construction Cable TV not working Phone not working initially to call for shuttle Hot tub not working No shower drapes causing wet floors

The hotel is so beautiful. Staffs are nice.The location is far from the city. And all service good.