We stayed one night before getting on to a river cruise. The room was clean, well laid out and the bed was very comfortable. The staff were efficient and friendly.

Thank you

Going to start off my saying this was a really great, convenient hotel. Located in a safe, bustling area w/ plenty to do, and transportation to any other places you'd like to go to. Our Superior King room was all we needed for our 3 night stay, with a comfortable bed, and it was towards the back of the hotel so no loud noise at night. My only issue was the hotel was listed as "VIP Access" which includes many benefits for those with status. Often times, this may be the reason I choose one hotel over another. Whether the perks be small or large, it feels nice to be treated well for loyalty. One of their perks was 1 drink for 2 people, once per stay. However, the hotel had left one small bottle of water in our room upon check-in, something most hotels normally leave for their patrons, and they claimed that was their "free beverage for 2." After much back & forth between the staff, myself and hotels.com, the hotel conceded that we were owed 2 drinks at their bar and granted what they had guaranteed in the first place. It might not seem like a big deal, but it left a bad taste in my mouth before they made it right a couple hours later. It was a little disappointing to be honest. Another perk would've been an upgrade if rooms were avaliable. That's luck of the draw, and I completely understand if the hotel is full, that an upgrade wouldn't be possible, so that we were totally fine with. I would recommend this hotel, but would suggest they change this info on hotels.com.

This is one of the best hotels I have visited in Europe. The hotel manager pays great attention to detail; for example, each room offers three sizes of pillows: small, medium, and large. The room was spotless and tidy. The hotel is modern, and the staff is nice and friendly. It is also in a great location, within walking distance of tourist spots like Vaci Utca. I had an amazing experience and highly recommend this hotel to anyone visiting Budapest.

The hotel was very up to date Great location A lot of activities next to hotel. You can take hop on hop off bus. After you get a feel for the city there are a lot of walkable places around it

The rooms were roomy and comfortable and the staff most helpful and abliging. Good breakfast. The room layout was a little awkward at times.

Very good choice for breakfast. Very helpful, attentive and friendly staff, nothing was too much trouble. Extremely comfortable bed and pillows. Very well located, we had a balcony overlooking the garden and our room was lovely and quiet. Not enough tea and coffee supplied for the room but we weren't in very much. Didn't like the sink being in the room and the bathroom had no ventilation or fan. Highly recommend and would definitely stay again.

Great hotel, great service and a nice breakfest.