Hotel was beautiful and clean. Staff was very helpful. We arrived early and just missed breakfast. A staff member brought us a bunch of breakfast items to eat. Front desk was very helpful. My only issue was actually with someone in management that was talking down to the staff. She was very unnecessarily rude and I did not like the way she was speaking to the staff. If she speaks that way in front of guests, I’m assuming she’s even more rude privately

We went for Hershey Park, it’s close enough but also far enough that there’s never an issue with traffic . Quiet and clean. Perfect trip! Not our first time at the property and well for sure come back

Overall great property for families

Everything was very clean, the staff were very friendly, the housekeeping girls had a hard time trying to figure out what we were talkabout since they didn’t speak e

Very friendly staff, quiet and convinced location

Wow for the receptionist!!!

Check in was fine. The room appeared clean. AC worked well. But there was a full grown mushroom growing outside the shower door which leads me to believe that bathroom had not actually been cleaned in some time. We ended up cutting our trip short but the hotel was nice enough to refund us for that night.

Check in was easy. The room was clean. Everything was great. We stayed just overnight, but we enjoyed it all. Breakfast was good. The whole family liked it.

Pros: Clean and practical. Everything seems relatively new from room, bed to common areas. The lobby had a plenty of space to relax and watch TV. I liked the fact the table in the room was movable. Cons:

Came to Hershey for a concert, and it was so perfect! Loved that it had wood floors, I hate carpeted floors in a hotel. The lobby was so cute to hang in. Very nice continental breakfast. Friendly staff! Highly recommend

Very soft and comfortable beds.Convenient location.Close to Hershey Park stadium and Hollywood casino.Quiet night.Great for sleeping.Love having a noon check out after a late night.

Great time!

This location is right next to highway access And about 15 minutes from Hersheypark. Everything was great people were friendly. The only downside I would say is that there is not a safe in the room.

The rooms were clean and comfortable. The staff very nice and friendly. Also had a lot to choose for breakfast and the kids enjoyed the pancakes (and watching them cook).

Waited 20 minutes for the front desk clerk to get back from the neighboring hotel (where I think he also works) to check us in.

Very nice

Tru a very nice hotel. It was clean, quiet, and secure. It was updated/modern. We liked the games located in the lobby that our family could play at night.

Shower was leaking on the outside, floor was really wet around the shower. Bathroom should’ve been a little cleaner. Breakfast line was very long. Went to eat breakfast around 8:30. Property is nice.

Small rooms. We kept hitting legs off of corners of beds. In our party one group was given a room that was dirty. Sheets on the floor towels on the floor. Shower leaks onto floor and you have to put a towel so you don’t slip. You can hear neighbors as this hotel was poorly constructed. Asked for a simple item and of course they didn’t have it. While eating breakfast each morning a group of about 15 workers walked in past everyone and stood at the corner right next to us at a table when they got assignments. This hotel is definitely contracted to the Days Inn next door. Pool is small. They closed the pool to clean it and when it opened the floor was wet and covered with pieces of the mop. Floors creek. Breakfast is ok For the price, location and all above issues will never stay at another Hilton property. Would not recommend this property at all!!!

Very nice place

Room was nothing like picture. Felt more like a closet. First room we checked into was dirty with towels on floor, trash everywhere and dirty sheets. Floor had a weird smell. On positive side the beds were comfy.

This was my 1st time staying at Tru by Hilton. The room was nice and clean, beds comfortable and front staff attentive. Unfortunately, I overslept and did not try the breakfast. I would definitely stay there again.

The desk staff were not very friendly.

Clean, but small room. Good breakfast. Near Herhseypark Stadium, outlets, and brewery.

Property was very nice. Clean. Breakfast was very good and the team made sure that it was clean and kept stocked. Only issue we had was at check-in. We ordered 2 double Queen rooms as we had 5 people. They had given away our Queen rooms and at first offered us 2 Kings but we explained that we couldn't sleep 5 people on 2 beds. The person made a call and gave us a 3rd King room at no charge but it took 20 minutes to check in. That is our only complaint. They were very busy as they had a dance competition in town and there were a lot of people staying there. I would still recommend this hotel to anyone.

Generally a great stay. It was clean and well kept up. The staff was extremely friendly. Generally people were quiet, but if they werent the walls/doors seemed a bit thin. Overall we had a very good stay.

All was as advertised I’m not a fan of Tru experience

Tru by Hilton Grantville has been our go-to hotel for our visit to Hershey Park for the last 2 years. It is a clean and friendly facility and a short 15 minute drive through rolling country hills to all the amenities nearby Hershey, PA has to offer! The front desk staff members were quite helpful, one searching high and low to find late-night hot chocolate for my daughter. And the housekeeping staff kindly helped out by refilling soaps and providing extra towels.

Hotel is nice, clean and quiet, renovated and modern. The staff are very friendly and welcoming, good complementary breakfast, but not so much variety (pancakes,sausages,bagels,cereal and some apples and bananas) nice indoor pool. I have no complaints about it. My kids loved it. I would recommend it.

Parking lot wasn’t big enough and loud in the hallway outside the room. Room was nice and staff was friendly.

Very modern, clean and quiet. Definitely would stay again

Hotel was great only issue is our toilet was clogged and took over an hour to get someone to come fix it. We couldn’t switch rooms because it was full.