Clean and Friendly

Spa was not available on Sunday

Perfect location , excellent facilities.

amazing place with great rooms, beautiful place, good spa and tasty dinners, Prosecco for breakfast, good cleaning in rooms

maybe different breakfasts and better pillows

Nice hotel and facilities

The staff was far from normal standards with regards to service especially at this pricepoint. I will not be visiting this hotel again.

very well maintained and love everything about this hotel.

we have visited Das Alpenhaus before and couldn’t praise this property enough. somethings has changed which we didn’t enjoy as much unfortunately. But had a lovely massage and reflexology. Lupie the receptionist was lovely and welcoming, as usual.

unfortunately this time round some of the spa facilities had a distinct odour smell. Food was a bit disappointing this time, some items were very over salty.

nothing

the staff are very rude, the worst hotel ever to encounter.

the customer service woman was too ride and the furniture was too old. doesn’t deserve a 4 star.

poor attitude

The staff are very friendly and helpful… they are all kind and welcoming.

The bed sheets material is stretching cotton so it hold lots of hair and dust and it is not changed every day… the house keeping changed it after around a week and when asked them to change it.

I like the clean of rooms and bathrooms, Breakfast was within Good Standard.

I did not like the behavior of old women that was in dinner PERIOD on 13 Aug 22. In addition, recommended for gcc countries and Arab countries not order dinner.

everything i like in it

only they dont have boiler

the stuff, Marciel in the breakfast, the guy from Spain crestian, they were the kindest

pillows needs to change