Always top notch everything!! New worker Ashleigh was amazing and very polite!

Great staff

Convenient location, affordable prices, excellent for one night stay!

Room smelled like cigarette smoke

Well maintained, sits off the road out of view, but there is not suitable signage to help you locate it.

Property was very clean and affordable for the night. We had our service pet with us and had no issues whatsoever. Rooms were clean and nicely updated. I would absolutely recommend!

We were very happy during our stay, our dog was welcomed not just tolerated, the rooms were clean and nicely decorated. The staff were very friendly, and the full breakfast included everything we could want.

Staff is Awesome! The room was in terrible need of maintenence and no ventilation in the bathroom, the 2nd floor smelled bad upon arrival and on the 2nd day.

Clean, friendly staff, typical yet good breakfast, cleaned room and made bed daily. Priced reasonably. Immediate area industrial but appeared safe. Would definitely stay again

Great place to stay, convenient to my child’s college!! Staff always great!!

Unappealing

Signage was poor. Different to find. Mold in tub caulking.

Very clean. Front desk was very kind and considerate.

The hotel needs some maintenance. There were lady bugs on the ceiling and walls.

Nice staff and convenient for visiting Mars Hill

It’s a really nice place with a great service

Cleaning crew were very early and loud. Front desk at check-out was training an employee and was argumentative with me regarding a receipt printout.

Good hotel. Friendly staff.

It was quiet for me which was great

Housekeeping comes too early. We did not have a do not disturb sign so they were there at 8:15 to pick up laundry. Check out time is 11:00 but staff came 3 times before 11 to try and clean. They are super nice people but that was annoying.

There was no hot water to our shower or sink, for over 10 minutes, in the morning. Mentioned it to the front desk, and he said OK. Hotel seems fairly new, but needs some repairs and painting done.

The outside of the hotel is deceiving. It looks nice. The room smelled strongly of cigar smoke. The carpet was filthy and obviously hadn’t been vacuumed in quite some time. The entire hotel is in need of remodeling. Everything is dated.

Great room, clean and comfortable

Good location for Mars Hill College visit.

The room and building were fine. Unfortunately, the hotel is located in a rather shabby area that includes several empty or abandoned businesses. Additionally, I could not get college football on the hotel's TV, due apparently to a business dispute between the cable provider (Spectrum) and Disney and/or ESPN. Though the hotel is not involved in the dispute, it COULD change cable providers or go to a streaming service. I had to drive 19 miles to a sports bar to see the game I was interested in. Another item that annoyed me was that my room rate for Saturday night ($299) was more than double the rate for Thursday ($110) and Friday. It is possible that I was aware of this at the time I made my reservation, but I did not remember that fact. If I ever visit the area again, I will pay more attention to price and do a better job of shopping around. This hotel has no frills and there is no way it's worth $299 per night any day of the week.

The rooms were clean and comfortable. The staff was friendly and helpful. We are older travelers, so safety is important to us. We found the tub to be slippery and slanted so that we were fearful of falling.

Easy access from interstate. Daytime manager had attitude about my service dog. Smoking area not covered so was useless when it rained.

It was very clean. Exceptional value. Friendly and accommodating staff. We would definitely return.

This evaluation is difficult to follow. We had a good experience.

The staff was wonderful throughout the stay, but especially at check-in. This property is convenient for me and I enjoyed touring Mars Hill for dining experiences.

Clean but not fancy. Friendly staff, easy check-in. Convenient to Asheville.

A room for people with disabilities that I requested was available upon check-in. The front desk staff informed me of a problem with a loose seat and how they were going to fix it. Then they also offered me another room where seat was not loose but it was on the 3rd floor. I agreed with the swap to the 3rd-floor room. I appreciated the staff informing me of a problem and offering me another room