The person that checked me in was exceptional. It was such a delight to experience her kindness and cheerfulness.

We booked a 2 queen bed room but was only given 1 bed with a sleeper sofa that was extremely uncomfortable to sleep on! I will never book that hotel again! There were no lights to turn on in the room and the water pressure in the shower was horrible. I reached out to Hotels.com to help resolve the situation but still haven’t heard back.

Great place to stay!

The room was unlivable as the floor was soaked with strong cleaning and the room had strong cleaning fluid smell. Our socks and feet were completely soaked with cleaning fluid once we walked into the room. When we asked to change the room, they had no room available for us to move. We would like a refund the prepayment fee we paid Expedia. We did not agree to a payment for unlivable room.

The beds weren’t very comfortable and we could hear everything. From people at the pool until it closed (10:30pm), people blasting their tv’s, being loud in the hallways, and slamming their doors. I know that’s not the hotels fault but it made our stay very uncomfortable and none of us got any sleep.

Anthony at the front desk was so friendly, efficient and hard working. When we arrived, the hotel system went down and he handled himself so well with customers that were not very happy.

property and room was very pleasant but trying to use the laundry facility was a nightmare have to download an app then give them personal info then a credit card with a minimum of 10.00 on it with no chance to get back any money that was not spent!!! YOU NEED TO GO BACK TO YOUR TENANTS BEING ABLE TO USE COIN AND CASH TO PAY FOR GOODS AND SERVICES THAT THEY MIGHT NEED TO USE!!! the fact that business dose not want to accept cash anymore is total crap it is legal tender and there fore according to the rule of law business can't refuse it to pay for goods and services!!! AND IF YOU WANT YOU CAN CONTACT ME THEY HAVE MY INFO!!!! I WAS HIGHLY ANGRY AFTER WHAT WE PAID FOR THE COST OF A ROOM SERVICES LIKE A WASHER AND DRYER SHOULD BE AVAILABLE TO USE FOR ON SITE PEOPLE TO USE WITH A ROOM KEY!!

Good breaskfast

Old, dirty, loud property. Could hear every person walking the upstairs hallway, talking, or door closing, even with earplugs. Bed old and uncomfortable. Inedible breakfast. Staff seemed fine, and pillows were good.

Clean and cozy hotel, perfect for sporting event weekends.

Clean and staff very friendly

Nice property

The microwave did not work and told the front desk so many times and took 6 days for them to bring a new one. Also rust spots in the bathroom.

only compliant--lighting in bathroom burned out, was not fixed throughout our stay.

I have no complaints. Everything was to my satisfaction. They have hot coffee 24 /7 in the lobby, with creamers. There complementary breakfast was really good. They have all kinds of different choices from a waffle, bacon, eggs, cereal, baggles, fruits. I was impressed

Staff friendliness Comfort and cleanliness A very easy comfortable stay Thank you!

Very nice, quiet, lovely hotel!

It was very loud. We were in a room next to a group of teenage boys who were being excessively loud until about 1:30am

Room was good and staff was great. Breakfast was well stocked and was a wonderful value for the money. Sure there were a few scuffs on the walls but they were actively working on it and my room was very clean.

Good

Great hotel, very comfortable, and a great breakfast!

Clean, great staff, very helpful.

Good hotel, great price. The breakfast got a little repetitive after 4 days.

Stained furniture

Great hotel

The hot tub overflowed at one point

Very pleasant staff, nice and clean, good breakfast and great value

Rooms were clean enough, but small and overall old. Convenient to our point of interest and airport.

I stayed here for 6 nights, the only time my room got cleaned was on the last day even after me notifying the front desk on the third day that my room needed cleaning. Property is old and so is everything else. No water pressure in the shower to speak of either.

My room had to be switched 3 times. I checked in around 730pm. I did not finally get settled in until around 11pm after all of the room changes. The first room the bathroom started the flood and leak water from the ceiling and walls due to a possible pipe leak from the room above mine. About 30 minutes later they moved my room and I unpacked. The second room had a terrible strong odor throughout and did not have a working refrigerator or microwave in which I had cold take out from the room changes that needed heated up. They moved my room again around 10:30pm at night. Finally when I got into the last room it also looked like it had not been cleaned as there was a lot of debris and food still on the floor/bathroom from the previous person staying there so I put on medical gloves and picked up the debris myself. I work in healthcare and had been up since 430am. I simply just wanted a clean, quiet stay to rest up and relax - this stay was far from that unfortunately. I have stayed and their sister location close by and had nothing but excellent experiences each time so I’m very surprised by the terrible experience here and even more so by the lack of customer experience involved. Upon checkout, I brought it up to both staff and they couldn’t have been more unphased to hear about my unpleasant experience. I do not think it’s fair to charge a guest for a stay like this, absolutely not and the other guests I spoke to the next morning about it even agreed that I should be refunded.

Everything was perfect, easy and smooth

Mine and my sons stay at the hotel was very comfortable, nice and quiet. The receptionist at the desk, she was very friendly, helpful and nice!