Easy to find friendly staff room very clean and breakfast was lovely

Beautiful shame the bed was small I would say it’s was a 3/4 bed

Comfortable room We were there for a wedding which went great :)

Old hotel with grand entrance and convenient location. Rooms are clean but have a 1980s vibe with the decor eminating from that period, Comfortable bed good bathroom.

The staff were very friendly and helpful, sadly the hotel is pretty tired internally, although the bathroom had been updated and was very nice. Sadly the room didn’t have any bedside lamps and the breakfast was a little simple and no hot option available

Perfect for dogs Near park Comfortable and very helpful staff

It was clean and quiet and the staff was very helpful.

Not good

Lovely room (1) with en suite shower room. Very modern but cold as the electric towel rail didn't work, and also the sink didn't hold water, even with the plug in. Not too much of a problem, however, there was some issue with the plumbing/drainage as there was a foul smell that filled the shower room, so the extractor fan had to be left running all night. That being said, we still had a nice couple of nights stay. They just need to sort the bathroom issue out and we would stay again, it's a beautiful building in a good location.

Excellent location, easy access to major roads and motorway with easy parking. Rooms are clean and comfortable but decor is tired looking. Good value for money.

The member of staff behind the desk was very helpful and welcoming, the room was warm and cosy with two chairs when most hotel's only give one. Breakfast was sufficient. A good overnight stay. Will certainly stay again.

Choose this hotel as it was close to family we were visiting, room was very clean and comfortable, at night very quiet although being next to the town centre, breakfast was really good 👍, would definitely use this hotel again

Night Porter was very friendly and gave great service. The rest was woeful. Knackered furnishings, radiator stuck on full, light fittings coming out of roof, taps broken etc.

This hotel is well located in the centre of Tamworth and right under the historic castle. there is car parking nearby with an arrangement with the hotel. the room was clean and comfortable and the issue with the fan in the bathroom was reported to the hotel so they could do something about it. it was surprisingly quiet for location.

Booked for one night, room was warm and comfortable had all we needed, Ideal for town centre. Would recommend.

Unclean and dated hotel. Room was dirty door didn’t lock maggots living in room Be aware all photos on hotels.com show the larger nicest rooms no photos on here show the actual basic rooms

Great location, very friendly staff, spotlessly clean but decor is rather tired

Cheap and cheerful, tidy rooms not perfect but good

Although attempting to keep the style of an old castle hotel in modern times will juxtapose modernity with the inadequacies of the past, I'd hoped it would have been modernized a better. The bathroom was tacked onto the room, it had a sliding door that didn't even close. The curtain fell down and maintenance didn't fix it despite being reported on the first night, the cupboard handles fell off, the shower was outdated and didn't heat properly. Just various small issues that amounted to an inconvenienced stay.

The staff was very helpful and friendly The room was super comfy It was very quiet considering the first night there was 2 wedding on would definitely book again

It’s quite dated no lift so if you’re on the top floor expect a lot of stairs, in our room it was tidy but no fan (it was 29c). Bed was against the wall next to the window so you could wake up to your foot out of it, also the bed was not the best you could feel the base/bars underneath. The shower was ok but went cold then hot only thing I enjoyed was the breakfast in the morning

Nice quiet historically beautiful hotel. Very cosy and comfortable.

Overnight stay.Adequate accomadation but a little tired ! Lovely staff and good welcome on arrival

Only there for one night, however very comfortable and quiet

The location was ideal and the staff were so helpful when I rang and told them I had disabilities and a service dog.

Although the decor is a little out of date the room and bathroom were spotlessly clean with snowy white bedding and towels. A very comfortable bed and a fan provided( very necessary during the high humidity at thee d of June).

The wifi was not working since day 1. I spent all my days changing from this wifi to another and restarting my phone. The reception lady told me there’s nothing she can do for me with a nice smile. Basically had to go without wifi for four days which you can imagine is not ideal for someone new to the city I put my dirty towels in the bath like the sign said, and housekeeping very nicely just folded the same old towels for me and put them back. Good luck carrying your luggage up the stairs. No help or lift is available. I ran out of tissues the first day and housekeeping just took the empty box without replacing it. Reception people are barely ever there. Don’t be late for check in or you will miss them I suggest this hotel to locals only and not for new people who would need some assistance to get around There was a mascara stain on my pillowcase There’s a kettle and iron and hair dryer in the room and THAT’s ALL. Location is great. 5 minutes walk to anywhere I wanted The day I checked in the toilet seat was visibly stained- you can imagine with what- And I had to wait a whole day til housekeeping came back to clean it.

Lovely hotel & Staff, will definitely be coming back

Beautiful looking property and very comfortable room i am unsure of what was going on but during the night there was an alarm going off most of the night may have been from another building but was still a very comfortable place.

On our arrival we couldn't get in to the hotel, after ringing the doorbell a few times we rang the number given on the door, this went to voicemail. When we did get let in we were informed that there was no bar or restaurant open also the hotel was unmanned but we could call the number. The hotel was empty except for some young men, not sure if they were guests or live in staff. We had informed the hotel prior to our arrival we had a dog, we couldn't believe even though the hotel was empty we were put on the second floor right at the end of the hotel and the room was more like a single than a double as to get out of bed in the night I had to climb over my husband. Thankfully the dog didn't need to go out during the night. The window wouldn't stay open so to get some air we resorted to put a rolled up towel in it. We checked out at 7am. We were due and had booked to return the next week we have decided to go elsewhere even though we had already paid for the room.

Good service from staff nice place needs attention

Good value for the money paid.