Worst inn ever!!! Customer service is bad. The spanish guy is useless. I asked three times for an iron and he told me housekeeping was unavailable. He just care to collect a pay check .

Great and safe

This is without a doubt, the worst hotel I've ever stayed at in my entire life. Here are some of my complaints. Front desk person was unprofessional and exhibit a "I hate my job" attitude. He was on a personal call while checking me in. The carpet in the entrance and throughout the hallways of the hotel smells like urine and smoke. It is almost unbearable. The smell in the room is not as bad, but still unpleasant. Needless to say, the carpet are filthy and looks like it needed a deep cleaning over a decade ago. The light switches that control all the lights in the room are near the door. There are no light switches near the bed so you'll need to get up and walk to the door to switch off the lights. The towels are really cheap material and does not dry the body. There are no hooks in the bathroom to hang towels or other accessories. There is no hair dryer, no coffee maker, no safe locker. There is only 1 wall outlet for charging your phone or other electrical devices in the bedroom. Furniture are extremely outdated, old and dirty. The walls are thin and you can when someone is walking or talking outside your door. The phone doesn't work. The TV freezes on some channels. There is no ice maker or water fountain. They can only activate one room card at a time. Once they activate a second card, the first card stops working and they weren't able to fix it. Housekeeping staff was extremely rude and once again exhibits the "I hate my job" attitude.

Staff was friendly, check in was quick, sheets smelled liked Clorox-yay!!

Comfy, clean, spacious and affordable!

I booked my reservation 2 weeks before my stay and when I arrived at the hotel I was informed that it was over booked and my room was not available

It was easy to check in, room was very clean. The smell of smoke wasn’t great even thou it was a none smoking room. Overall everything was good

You get what you pay for, taking into account the rest of the hotels in the area are 250 a night. Someting to keep in mind.

Dirty and not safe

Overall a great affordable place to stay. Spacious room for the price.

The room smells cigarettes even the lobby has a bad smell. Customer service was terrible.

Good

Probably the dirtiest motel possible in New Jersey , don’t trust the photos on Expedia ! If you don’t know what is Irvington’s like , it’s one of the most dangerous section of New Jersey, it absolutely should be in the description, Me and my partner didn’t even spent à whole night there , we didn’t felt safe at all! We couldn’t even get refunds! It’s false advertising!!! Don’t bother going there ! Go to new providence hotel/motel You’ll be safer !

a lot of homeless people around and i felt unsafe until i got to my room

Meet the expectations for the price

Very rude at check-in. I was told that byte hotel provided shuttle to the airport. This is not true!

The room was not clean, with sigarette holes in be sheets and stains on duvet. Smelled like basement and felt generally unsafe. Ants in the room, and no shower curtain in the bathroom, also no lock on bathroom door. Alarms and shouting at varoius times of the night. Would strongly advice against staying here.

I didn't feel comfortable in this place. People were talking loudly even at midnight. I was in a meeting and I requested the cleaning staff to come later but she didn't agree. Also although the property is marked non-smoking, we found guests smoking here and there. So, dirty and bad smells from smoking.

The staff refused to change the sheets because it was considered "too late" for housekeeping. The time I requested was around 1:00 p.m.

Room not clean

This was in a terrible part of town….i didn’t even feel safe staying there the whole night and ended up just losing the money spent here and going to book another hotel

Did not feel safe, so I booked another hotell and left. Cost me a hundred but couldn’t even check in. (And I am very cheap when it comes to hotels). Very poor section of NJ. Can’t recommend this area.

You shouldn’t offer this place in your website. We made a reservation for a night, one day before my wife went on a medical procedure, looking for have a night of sleep after a 5-hour travel. We didn’t sleep at all, it seems that there are people people living in the place, and they spend the night knocking on doors and yelling at each other. Also, at 6 AM, a man started yelling to a woman, then other people got involved trying to calm down this man, this ran until we left the place around 9 AM. This is not safe place, it is dark, old, smelly, please don’t offer this place anymore to travelers, you are putting them at risk, as you did with us.

noisy and dirty, unsafe place

had all the necessary amenities for a comfortable stay

Main doors are problematic when handling much luggage through the door

Staff was very friendly and helpful . I wish I could live here forever , service was so good I extended my vacation for a couple of more days. I will be doing business with you guys soon. Thank you very much

Good value accommodation. Not so proximate to New York’s main town attractions. No shuttle service. No breakfast available on site.

They dont reserve rooms when i reserve online.all they want is there SHORT STAY money..i reserve a room and when they see i have a cheap price,they say im not on there computer.. when I contact Expedia it shows that I'm on experience computer but the hotel shuts me down

Saw cockroaches crawling on my bed

I had reservations but there always saying its not on there computer..i complained with expedia and you guys are to talk to there manager

Towels were musty. Room carpet was frayed. It felt unclean