The best location in Sofia, in the city center next to the National Theater and the fountains. Huge rooms, stylish furniture, lovely spacious bathroom with bathtub and shower cabin.

The bathroom sink was cracked, hair in the shower from previous guests. Just one bag of black tea. The following days only green tea.

The best choice to stay in Sofia! Designed in a good royal classical style, spacious, unique. Extremely helpful and knowledgeable gentleman was giving me great advice on my breakfast choice!

Es un fantástico hotel, en el centro, con un buen servicio , atención y desayuno.

El servicio de parking es un poco excesivo de precio.

La qualité de tout, les chambres, la literie, le personnel, la cuisine, les aliments

Rien

Staff were helpful, room was huge with massive bathroom. I attended a wedding at the hotel which was well run.

Excellent location. Great hotel. Very professional service.

Positiv waren die Lage und die Sauberkeit und die Freundlichkeit des Personals an der Rezeption und der Handwerker. Gute Sicht im gebuchten Zimmer.

Die mangelnde Freundlichkeit des Personals im Restaurant und in der Hotelbar. Der schwankende Wasserdruck. Die Klimaanlage war keine, sondern eine zentral gesteuerte Heizung/Kühlung. Vor dem Hotel befindet sich eine große Baustelle, auf welcher ganztägig Betonabbruch-Arbeiten durchgeführt werden werden.

Локация, комфорт в номере, завтраки

Лифт было не дождаться

Wonderful experience at this hotel. We stayed there for 2 nights and room size and facilities were amazing. Staff was very nice, they changed our room immediately since our first room had air conditioning issues. Breakfast was good and had many options. It’s right in the Center and everything can be reached by walk.

Parking is little bit costly.

Hotel che ha fatto il suo tempo,camere grandi e bello il bagno ma con vasca e doccia scivolose,buona la posizione.Hotel non da 5 stelle

Upgrade con camera vista teatro non rispettato,assegnato altra camera !In un 5 stelle non si può vedere ancora un fon a parete di 30 fa !!Ho chiesto un fon e mi hanno portato un aggeggio ancora più inutile!!Pantofole da ridere talmente erano sottili!!Cuscini scomodissi! Colazione da tre stelle forse !Personale che non ha idea di cosa vuol dire lavorare in una struttura di 5 stelle !! Al cambio cuscini si sono portati il carica batteria e ho dovuto penare un bel po' prima che lo riportassero indietro!Inconcepibile per le stelle che vantano !Niente spazzolino ne penna con notes !

Tutto

Un hotel di lusso

Troppo caro il parcheggio, dove non si può fare almeno

The room was huge. Breakfast brilliant. Hotel was very central to town

The kettle was a coffee machine and the water was never very hot

We have stayed in this hotel many times, and it has always been a very positive experience. The staff is incredibly friendly, the rooms are very large, and the situation is the best in Sofia! A really beautiful hotel, and I highy recommend it.

The breakfast was not included in the price, even though we stayed out of season. Even though I booked two double rooms, and requested to stay at a higher floor, if possible, this wasnt done and we were sent to rooms which were set up for single use. Probably just a one-time mistake as we have always had a great stay at this hotel.

The rooms, staff, amenities, and location are second to none in Sofia!

I was dealing with some pretty bad jet lag but that had nothing to do with the hotel.

Situation idéale et rapport qualité prix excellent. Le personnel est agréable et la chambre spacieuse. Bonus, les petits déjeuners inclus dans la formule. Super.

Spacious room, location, friendly personnel

Nothing to mention here

Beklentilerimin çok üstünde harika bir konaklama yasadım herşeyiyle çok iyiydi

Hotel is very good, quite. Staff is very kind and helpful. Rooms spaceous, very comfortable. I don't have any remarks to the hotel. Perfect location in the center of the capital.

החדר היה ממש גדול ומרווח

המגבות לא הוחלפו- מגבות מלוכלות ששמתי על הרצפה בשירותים קופלו והונחו כאלו הן נקיות (פתחתי וראיתי את הלכלוך..)

nice location big rooms very good hotel

location is very good

Staff at the reception unfriendly. Nowhere in the world I should not give information at reception where the taxi should take me. It is invasion of privacy!

Bed linen is not changed on daily basis. Monotonous breakfast

Everything about this place is great!

My favourite hotel un Sofia!

Nothing

The location is great that is near to everything. The room is really spacious and very comfortable. Breakfast was really awesome with a lot of varieties. The staff are really helpful and cooperative starting from check in , concierge , parking , restaurant, housekeeping and check out. All of them were so great. I highly recommend that hotel and if i would be back to Sofia, for sure I would use that hotel

Coffee/ hot drinks