The staff of Little Gem were the best!

Sorry in advance for the long review but I wanted to explain our memorable experience. Our stay in Hoi An was supposed to be one night but it got extended due to my sister being very sick. It was a scary time for the both of us but I could honestly not think of a better hotel where this could have happened. First, the hotel is modern, clean and eco-friendly as it was recently built in 2023. The food was good and the room service was appreciated as my sister was unable to walk down to the restaurant. However, the true shining stars of this hotel are the staff. I can’t even begin to tell you all how grateful I am for all their help during those stressful few days. Zoe - I can’t thank you enough for all your support during those three days. From your kind check-in messages to helping me contact the local doctor, you truly did everything you could to help us both. Thank you for being our “rock” during those stressful days. Ni, Kim, Mei and Flower - thank you for the extra touches with the room service and making special meals and drinks for my sister. Shawn- thank you for the lift to the ATM so I could pay the doctor. Jamie, Selena and Mia - thank you for helping me speak with the airline company and cancel all the other bookings. All three of you were always ready to lend a hand and went out of your way to help me in any way you could. All in all, I highly highly recommend this hotel to all travellers and we will definitely stay here again when we return to Hoi An.

I really enjoyed my stay at Little Gem. The hotel is beautiful, clean and modern. There is free breakfast and they provide bicycles for transportation in the city. The hotel staff are very friendly and helpful. I especially like Zoe and Jenny who took really good care of me and gave me recommendations of where to go. Thank you for making my experiences in Vietnam wonderful!

Totally great hotel, recommended!

Had a truly wonderful stay at Little Gem! The hotel itself is absolutely beautiful and the rooms are clean and spacious. In particular though, the staff were absolutely fantastic- friendly and always happy to help. Couldn’t recommend enough!

The soaker tubs in the bathroom were the best, I had a bath every night! The breakfast buffet was very good. The rooftop pool was a very nice place to spend the afternoon if you needed some down time.

Had a wonderful stay at this newly opened (Dec '23) hotel. Not too large which gave it a more personal feel. Rooms are extremely clean, beds couldn't be more comfortable. Beautiful outdoor pool, beautiful landscaping and extremely friendly and helpful personnel--especially Flower, Zoe & Jenny. Such sweet gals that we enjoyed talking to. The breakfast was great with a variety of foods from pastries to savory Vietnamese dishes. The homemade yogurt was the best! We used their free bicycles several times to go into the Old Town and beyond. The location felt just right--not in busy Old Town but close enough to walk to many shops, cafes and restaurants. I would definitely stay here again in beautiful Hot An!