Comfiest beds ever 👌

Comfiest beds ever 👌

It was just an evening away from home, to relax

It was just an evening away from home, to relax

Amazing stay exceptional staff who go above and beyond. Only drawback is chef over salted all of the food.

Amazing stay exceptional staff who go above and beyond. Only drawback is chef over salted all of the food.

Visiting area to attend local restaurant and decided to stay the night. On arrival werent that impressed to see major construction work being carried out at the hotel. Which wasnt mentioned during the booking process. There was a letter given stating they could supply ear plugs if required and to keep windows shut. Reception staff friendly aswell as bar staff. Room wasnt too bad apart from the tatty dirty curtains with ripped net curtains behind. During the night we had to call housekeeping to unblock the toilet, who couldnt speak english and wasnt very happy to have been called. Would have done it ourselves if there had been a plunger. Then later in the evening waited nearly an hour for someone to attend our room, having visited reception twice, in order to tell us that the plug was missing from the bath and to fit a new one, which still didnt hold the water in the tub which was also not a full size. When using the shower the screen was not big enough to stop my wife from getting splashed whilst sitting on the toilet nect to the bath. The breakfast was reasonable, but the hot food wasnt that hot and eggs should be cooked to order rather than sitting there for ages. Had to swap the chair as when sitting back on to the chair it would cause front legs to come off floor. In the details of whats included, it states free mini bar items - well this consists of an empty fridge, other than the standard coffee/tea there was no mini bar items. Probably wouldnt stay again.

Visiting area to attend local restaurant and decided to stay the night. On arrival werent that impressed to see major construction work being carried out at the hotel. Which wasnt mentioned during the booking process. There was a letter given stating they could supply ear plugs if required and to keep windows shut. Reception staff friendly aswell as bar staff. Room wasnt too bad apart from the tatty dirty curtains with ripped net curtains behind. During the night we had to call housekeeping to unblock the toilet, who couldnt speak english and wasnt very happy to have been called. Would have done it ourselves if there had been a plunger. Then later in the evening waited nearly an hour for someone to attend our room, having visited reception twice, in order to tell us that the plug was missing from the bath and to fit a new one, which still didnt hold the water in the tub which was also not a full size. When using the shower the screen was not big enough to stop my wife from getting splashed whilst sitting on the toilet nect to the bath. The breakfast was reasonable, but the hot food wasnt that hot and eggs should be cooked to order rather than sitting there for ages. Had to swap the chair as when sitting back on to the chair it would cause front legs to come off floor. In the details of whats included, it states free mini bar items - well this consists of an empty fridge, other than the standard coffee/tea there was no mini bar items. Probably wouldnt stay again.

Great stay. Spa area was lovely - jacuzzi, pool, sauna etc. Very clean and comfortable room. They are doing renovations at the back of the hotel but not affected on the weekends. Hotel is in peaceful area and restaurant /bar had great live music on the weekends. I would return.

Great stay. Spa area was lovely - jacuzzi, pool, sauna etc. Very clean and comfortable room. They are doing renovations at the back of the hotel but not affected on the weekends. Hotel is in peaceful area and restaurant /bar had great live music on the weekends. I would return.

It was amazing!

It was amazing!

Parking plenty Check in - fine - but £50?! And then held for 5 days Room - what a panoramic view of their new building site. It’s also a super small room. Our neighbours chatted till 2am - and you could almost make out most of what they were saying. I asked to be moved and was told that for an EXTRA £30 I could be given a better room without a construction site view. Perhaps advertise the room view!!?? Spa - mrs had a great massage. Me less so. Pool steam sauna etc - good Wifi - average to slow

An okay ish stay. The room was dated and needed a serious facelift! We had a room overlooking the main road, which was quite noisy from 5am onwards. The broken window didn’t help! The shower was broken and unusable. This was due to a burst pipe, which they had to turn off. Hence we had no shower. They gave us a late checkout for free. Ummmm. Breakfast was fantastic!!

An okay ish stay. The room was dated and needed a serious facelift! We had a room overlooking the main road, which was quite noisy from 5am onwards. The broken window didn’t help! The shower was broken and unusable. This was due to a burst pipe, which they had to turn off. Hence we had no shower. They gave us a late checkout for free. Ummmm. Breakfast was fantastic!!

Good

Very good service and facilities were good. Staff helpful and friendly. Food was good and room was well equipped.

Very good service and facilities were good. Staff helpful and friendly. Food was good and room was well equipped.

Great hotel if you’re staying in the area

Heartbroken at the poor quality of the stay we had, I am so disappointed at a time which should have been so full of ease and so lovely for us. We booked this hotel to make our little court wedding sligtly more special (we are saving for our big wedding end of next year). I wish we had have booked somewhere else. The service all round was awful from reception throughout. They did not inform us at check in anything about breakfast. So when we called at 8am on the morning of my wedding to try and pay for breakfast room service, they THEN informed us that we had to book before 2am by using the door handle order form! The person then said they will try and ask the restaurant if they can bring breakfast up to us and theyd call us back. They did not call back. Not at 9, not at 10, not at 11, never. Should it be me, a customer, on my wedding morning, be calling reception after they said they would call me back? The next morning, I called to ask for more milk to be brought up to the room, they said sure, they didn't bring it. Ever. I ordered room service on the first night - a flat iron steak. Awful, rubbery, cheap piece of meat. Literally *the* only redeeming feature was the spa area. Decent amount of space for the people attending. Not nice that the actual spa massage/salon didn't run on sundays as I would have loved to book a massage. Will be ensuring my friends and family are all warned against this hotel, the customer service is simply awful. Wont be returning.

Heartbroken at the poor quality of the stay we had, I am so disappointed at a time which should have been so full of ease and so lovely for us. We booked this hotel to make our little court wedding sligtly more special (we are saving for our big wedding end of next year). I wish we had have booked somewhere else. The service all round was awful from reception throughout. They did not inform us at check in anything about breakfast. So when we called at 8am on the morning of my wedding to try and pay for breakfast room service, they THEN informed us that we had to book before 2am by using the door handle order form! The person then said they will try and ask the restaurant if they can bring breakfast up to us and theyd call us back. They did not call back. Not at 9, not at 10, not at 11, never. Should it be me, a customer, on my wedding morning, be calling reception after they said they would call me back? The next morning, I called to ask for more milk to be brought up to the room, they said sure, they didn't bring it. Ever. I ordered room service on the first night - a flat iron steak. Awful, rubbery, cheap piece of meat. Literally *the* only redeeming feature was the spa area. Decent amount of space for the people attending. Not nice that the actual spa massage/salon didn't run on sundays as I would have loved to book a massage. Will be ensuring my friends and family are all warned against this hotel, the customer service is simply awful. Wont be returning.

Its very quiet, clean, safe and has parking. Its not great for walking as its close to main road and no side walks.

Good property if you want to stay close to airport with free parking, restaurant staff wasnt the friendliest and food options after 10pm we limited

Good property if you want to stay close to airport with free parking, restaurant staff wasnt the friendliest and food options after 10pm we limited

Its very quiet, clean, safe and has parking. Its not great for walking as its close to main road and no side walks.

Whilst the room etc was all cool, this hotel really shouldn’t advertise room service. We called 8 times at different times throughout our 2 day stay, no one answered.

Whilst the room etc was all cool, this hotel really shouldn’t advertise room service. We called 8 times at different times throughout our 2 day stay, no one answered.

Very comfortable bed. Room had everything we needed although there didn’t appear to be a functional extractor fan in the bathroom.

Very comfortable bed. Room had everything we needed although there didn’t appear to be a functional extractor fan in the bathroom.

Excellent 5 star

Excellent 5 star

It was a really big room! Which was great as a family. Plenty of room to move around cases. Downside there werent any drawers for clothes just a shelf in the wardrobe. But the cleaning team were amazing and they replenished the water bottles everyday which was great with the hot weather The buffet breakfast was great! Plenty of food and again staff were lovely Parking was good, and you can park on the tight as you enter, just drive up to the barrier…as the staff said “park wherever theres a marked space” 😊 just dont forget to register yourself as a guest and the number of noghts when you arrive