Hotel under construction. Lots of noise and hallways are a mess. Some rooms are updated but pictures are a stretch

I really enjoyed staying by La Quinta however on the third day I want to pay for my room with my chime card and the girl at the desk very rudely said to me we don't take that. I said why not and then how have I been able to pay the first 3 days with it and now I can't. So my friend paid for it and when I talked to the girls to desk later about this she said oh you're fine now we have his card on file. I said no no no don't ever use this card again he only did it for one day. I do not have a credit card I do not have any other accounts except for the one I had been using to pay for my room so I had to leave and I was very sad about that because I really liked being there I don't know understand how was I able to pay for my first three days with that card and that accounts and not the fourth day and had did you leave because I had no other options

This was a terrible experience. The hotel is in the middle of renovations- I get that, but the place is a mess. The lobby is not accessible, the elevators are out of order, the pool doesn’t look like it’s been cleaned in a long time. I spilled water on the floor after taking a shower and went to wipe it up- my towel was a dark brown (normally white). It’s 9:45 am as I write this and outside my room, all I’m hearing is renovations, sanding, scrapping and down the hall you hear power tools. Things are boarded up, covered with plastic, the continental breakfast choices are abysmal. Owners, why didn’t you just shut it down for a few weeks??? And who the H did you get to come in and do the work?? The caulking is crap, the tile work? Also crap… it’s almost like you should have levelled the place and started over. I feel bad for the staff. I really do. They are trying to do their work… the front desk lady even hauled my VERY HEAVY luggage up a flight of stairs because the elevator is out of service. They did the best they could under the circumstances. Ultimately, I feel like I was completely taken advantage of. I feel that I was taken in by cheaper prices. Honestly, what should have done when I drove up and saw the plastic on the door was ask my Uber driver to take me to the Best Western. At least then I semi know what I’m getting into. Shame!! Shame on all of you.

There are renovations being done however we weren't informed prior to going there. We should have been informed and let us make the choice of whether we wanted to stay. I had no TV service. Was charged full price for 2 days with all the inconvenience. I wanted to stay 3 extra days and the price they quoted was exorbitant. With all the inconvenience I think they should have done better as we have choices of where to stay.

they are remodeling, the hotel was far to be full, the lady gave us the most far room in front of elevator who wasnt working, so we had to work to other extremity of the building to use other elevator…this morning they made a lot of noise in front of our door,,, they should discount price by at least 50%…

Word to my mother this hotel has been remoled to a new hotel and it’s still under construction but inside the rooms are new and bathrooms are new and for the price is a bargain not to mention there’s a Wendy and McDonald across

the woman at reception was outside smoking when we arrived, she was kind of rude and gave us a room the farthest in level 4 on the. side elevator was not working? the hotel has many rooms available..

While there were some positive aspects, such as the quality of the room, several issues left me disappointed with my overall experience: 1. The hotel was undergoing remodeling, but the cleanliness was not maintained. This created an unpleasant environment throughout my stay. 2. The breakfast provided was below expectations in terms of quality and variety. 3. I was disturbed by the prevalence of smoking, including marijuana, both inside and around the hotel premises. This significantly impacted the atmosphere. 4. The most concerning issue occurred during check-in on December 4 at 11 PM. The receptionist on duty was outside the hotel smoking marijuana when I arrived. She appeared disheveled, was poorly dressed, and her attitude was unprofessional and unwelcoming. I believe these issues require immediate attention to ensure a better experience for future guests. Despite these concerns, I hope you can use this feedback to improve your services and the professionalism of your staff.