Friendly staff and breakfast was above average beds could be better tough.

Friendly staff and breakfast was above average beds could be better tough.

Parking lot lights and lack of blackout curtains meant room was pretty lit up all night making sleep difficult. The smell of the room on entry each day made it obvious the room was recently a smoking room!!

Parking lot lights and lack of blackout curtains meant room was pretty lit up all night making sleep difficult. The smell of the room on entry each day made it obvious the room was recently a smoking room!!

You booked me for a room that was already booked . I drove 4 hits late in the evening so I could be there and get some rest for an all day business obligations You guys have me confirmation and at the hotel ( which he was very rude ) didn’t care Your company did get me another hotel but took about 2 hours . Didn’t get into the room till around 1 am in the morning I was told by your rep that they spoke with best western and they where gonna to give us early check in for the next day since technically it was past midnight and that the following day was check and I didn’t have to pay anything else . Well I did and I had to before they would let us check in. So that cost me valuable rest time that I really needed for my all day event and also around $160 more dollars for a room night your company told me I didn’t have to pay for

You booked me for a room that was already booked . I drove 4 hits late in the evening so I could be there and get some rest for an all day business obligations You guys have me confirmation and at the hotel ( which he was very rude ) didn’t care Your company did get me another hotel but took about 2 hours . Didn’t get into the room till around 1 am in the morning I was told by your rep that they spoke with best western and they where gonna to give us early check in for the next day since technically it was past midnight and that the following day was check and I didn’t have to pay anything else . Well I did and I had to before they would let us check in. So that cost me valuable rest time that I really needed for my all day event and also around $160 more dollars for a room night your company told me I didn’t have to pay for

Didint stay! Room wasnt ready at 3pm. Tired from driving and needed sleep was told room would be ready after 4. This was a paid for room from booking so there goes a waist of money.

Didint stay! Room wasnt ready at 3pm. Tired from driving and needed sleep was told room would be ready after 4. This was a paid for room from booking so there goes a waist of money.