Very comfortable, lady at the desk very helpful and nice

Very comfortable, lady at the desk very helpful and nice

good hotel, bathroom clean and freshly

Terrible check in. Unexperienced. Unaware of what amenities are included with the stay.

Terrible check in. Unexperienced. Unaware of what amenities are included with the stay.

We had booked a queen but he upgraded us to a king and gave us a quiet room when I requested it. You can get complementary coffee or tea in morning. Parking was free and felt safe. We liked it so much we came back the next day and he happily upgraded us to 2 queens this time. It feels more like a hotel than a motel. Has spacious nice hotel like rooms. Friendly staff.

We had booked a queen but he upgraded us to a king and gave us a quiet room when I requested it. You can get complementary coffee or tea in morning. Parking was free and felt safe. We liked it so much we came back the next day and he happily upgraded us to 2 queens this time. It feels more like a hotel than a motel. Has spacious nice hotel like rooms. Friendly staff.

Very accommodating for my mobility issues. The only problem I had was with inconsistent WiFi connection. I called the office a few times to reboot the router and restore service. They’ve been upgrading and remodeling, with work continuing. Didn’t cause any inconvenience,

Very accommodating for my mobility issues. The only problem I had was with inconsistent WiFi connection. I called the office a few times to reboot the router and restore service. They’ve been upgrading and remodeling, with work continuing. Didn’t cause any inconvenience,

The rooms are stinky and not clean. Tons of homeless surrounding the hotel and lots of noise. The hotel felt very rundown. Would not stay here ever again

The rooms are stinky and not clean. Tons of homeless surrounding the hotel and lots of noise. The hotel felt very rundown. Would not stay here ever again

This hotel advertised that it had wireless. Given the reviews about the spottiness of the wireless, I called them to see if it was in fact working and was assured it was, so I went ahead and made the booking through hotels.com. I had an important zoom meeting at 5 am the following morning and needed to be able to have the meeting in the privacy of my room. When I arrived, I asked AGAIN if the wireless was working and was assured that it was. I signed in while in the lobby just to make sure. However, when I got to my room, literally feet away from the lobby, none of their wireless addresses worked from the room. The front desk person came to see if I was doing something wrong, which I was not. I told them that I could not stay there as I needed wireless and they advertise that they have it and also told me multiple times that they had it - when clearly they just have wireless in the lobby. The front desk person said they had been having on going problems and she would have her manager issue a refund to me as soon as she came on at 11 pm. I booked another hotel down the road, and was not concerned that I would not get the refund. I let hotels.com know - as they have to facilitate the refund. After two days, hotels.com came back to me and said that they could not get ahold of the hotel manager therefore they could not give me a refund. WTH? I don't know if I just got a bad customer service agent - but I need a refund - either from the hotel or hotels.com. BAD BUSINESS FROM BOTH

This hotel advertised that it had wireless. Given the reviews about the spottiness of the wireless, I called them to see if it was in fact working and was assured it was, so I went ahead and made the booking through hotels.com. I had an important zoom meeting at 5 am the following morning and needed to be able to have the meeting in the privacy of my room. When I arrived, I asked AGAIN if the wireless was working and was assured that it was. I signed in while in the lobby just to make sure. However, when I got to my room, literally feet away from the lobby, none of their wireless addresses worked from the room. The front desk person came to see if I was doing something wrong, which I was not. I told them that I could not stay there as I needed wireless and they advertise that they have it and also told me multiple times that they had it - when clearly they just have wireless in the lobby. The front desk person said they had been having on going problems and she would have her manager issue a refund to me as soon as she came on at 11 pm. I booked another hotel down the road, and was not concerned that I would not get the refund. I let hotels.com know - as they have to facilitate the refund. After two days, hotels.com came back to me and said that they could not get ahold of the hotel manager therefore they could not give me a refund. WTH? I don't know if I just got a bad customer service agent - but I need a refund - either from the hotel or hotels.com. BAD BUSINESS FROM BOTH

Internet was non existent. 3days I called. Spoke to 3 different ppl. All pushed the fix on someone else. Never got fixed. Room was clean, fresh and comfortable. Lots of food available and shopping.

Internet was non existent. 3days I called. Spoke to 3 different ppl. All pushed the fix on someone else. Never got fixed. Room was clean, fresh and comfortable. Lots of food available and shopping.

Exactly as expected. Good, clean, decent, quiet and affordable. Zero complaints. Safe parking lot and easy to get to. Lots of services nearby.

Price is right and very helpful employees

Price is right and very helpful employees

Very comfortable and they are very pleasant at Inn

Very comfortable and they are very pleasant at Inn

I had read reviews, and this looked promising; some stated internet issues but the overall reviews and ratings were good so I overlooked it, knowing everyone has some bad days/tech difficulties. This was a huge mistake for me, there never was internet. I was traveling on my remote days, but needed to put in full work days. The staff didn't see this as a problem. The first time I called the front desk was at 6am beause I had two meetings via Zoom. I was told he would try to reset it, but the manaer was aware of the problem. When there was still no internet, he said I would have to speak to the manager - who wouldnt be there until 11am, five hours later. And he was short with me, he told me I could go to Starbucksl which is a public place,not appropriate for conducting meetings. So I had to get dressed and leave the hotel to work. The problem with Starbucks is they no longer allow you to charge devices due to crime/homelessness issues. So I called back to see if the manager was there, and they were not, they never came in. The next employee said the wifi was working, so I came back, went to my room...and it still wasn't working. She said I'd have to come closer, but on a couch, in public in the middle of the lobby. I was here for my cousin's art opening, needed to work, flew, rented a car, wasted/ruined the little time I had, spent all my time OUT of my room except to sleep. This is decent traveler hotel but never if you have to work, rely on wifi for any reason,

I had read reviews, and this looked promising; some stated internet issues but the overall reviews and ratings were good so I overlooked it, knowing everyone has some bad days/tech difficulties. This was a huge mistake for me, there never was internet. I was traveling on my remote days, but needed to put in full work days. The staff didn't see this as a problem. The first time I called the front desk was at 6am beause I had two meetings via Zoom. I was told he would try to reset it, but the manaer was aware of the problem. When there was still no internet, he said I would have to speak to the manager - who wouldnt be there until 11am, five hours later. And he was short with me, he told me I could go to Starbucksl which is a public place,not appropriate for conducting meetings. So I had to get dressed and leave the hotel to work. The problem with Starbucks is they no longer allow you to charge devices due to crime/homelessness issues. So I called back to see if the manager was there, and they were not, they never came in. The next employee said the wifi was working, so I came back, went to my room...and it still wasn't working. She said I'd have to come closer, but on a couch, in public in the middle of the lobby. I was here for my cousin's art opening, needed to work, flew, rented a car, wasted/ruined the little time I had, spent all my time OUT of my room except to sleep. This is decent traveler hotel but never if you have to work, rely on wifi for any reason,

Good stay, 4 stars because no microwave

Good stay, 4 stars because no microwave

Staff was very kind and helpful. The room was clean and has necessities, but was pretty cold and didn’t have a bumper under the main door so it was pretty loud. The location was very convenient and despite small issues I would come back.

Housemaid walked right in while i was in the office. Staff unfriendly. I checked in at 3 : 30 but they said there were no rooms available on the ground floor and to come back after 5: 30 when the maids are finished. Im a solo elderly woman that had spent a full day and night traveling to get to my destination. Luckily there is Burger King ajoining the property where I was able to wait.

Housemaid walked right in while i was in the office. Staff unfriendly. I checked in at 3 : 30 but they said there were no rooms available on the ground floor and to come back after 5: 30 when the maids are finished. Im a solo elderly woman that had spent a full day and night traveling to get to my destination. Luckily there is Burger King ajoining the property where I was able to wait.

Convent access to freeway entrance and exits, shopping and restaurants. No complaints.

Definitely way better than expected.

The best part was that there was a taco stand outside the property 😊 overall it was a great experience

Price is fair n wiri sucks

Price is fair n wiri sucks