Due to heavy duty road works the property is suffering with mud around. I was never advised about the state of the area. The room is quite small for king bed. I had to duck to get to my side of bed.

We had a wonderful experience at check in. We were disappointed in the property not having lifts. If we had known this with my over 80yo parents we probably wouldn’t have stayed. The rooms were very small with no view. The breakfast service was terrible and a very long wait for eggs or omlettes (about 30 mins). We would not stay here again. For the price it was not worth it at all.

We had a wonderful experience at check in. We were disappointed in the property not having lifts. If we had known this with my over 80yo parents we probably wouldn’t have stayed. The rooms were very small with no view. The breakfast service was terrible and a very long wait for eggs or omlettes (about 30 mins). We would not stay here again. For the price it was not worth it at all.

Not very helpful the room service

Not very helpful the room service

The room was a little small.

The room was a little small.

Great old world charm.

Great old world charm.

We were really looking forward to staying here as I had been to the afternoon tea in the past and the area is beautiful. The rooms are small and outdated, but are fairly clean. The staff were rude, specifically the front desk staff, which made the experience unpleasant. The rooms are too small to have a meal in your room and there is no where to eat on the property if you have any outside food. When asking the front desk if there was a place to sit together with other family members staying in other rooms the Indian lady at the front desk was very rude and unhelpful and at first told us we could not sit anywhere other than our rooms and then changed her mind and told us we needed to buy two beers to sit anywhere on the property other than our rooms. She made our whole experience with this hotel unpleasant.

We were really looking forward to staying here as I had been to the afternoon tea in the past and the area is beautiful. The rooms are small and outdated, but are fairly clean. The staff were rude, specifically the front desk staff, which made the experience unpleasant. The rooms are too small to have a meal in your room and there is no where to eat on the property if you have any outside food. When asking the front desk if there was a place to sit together with other family members staying in other rooms the Indian lady at the front desk was very rude and unhelpful and at first told us we could not sit anywhere other than our rooms and then changed her mind and told us we needed to buy two beers to sit anywhere on the property other than our rooms. She made our whole experience with this hotel unpleasant.

Congratulations on refurbishing this impressive part of NSWs modern history. You should be commended in your continued maintenance of a property that has such old world charm - That will continue to take huge efforts on your part: loved the special touches (even heated bathroom floors) It would be beneficial if it was highlighted that the private hiking tracks are no longer accessible to the guests

Congratulations on refurbishing this impressive part of NSWs modern history. You should be commended in your continued maintenance of a property that has such old world charm - That will continue to take huge efforts on your part: loved the special touches (even heated bathroom floors) It would be beneficial if it was highlighted that the private hiking tracks are no longer accessible to the guests

Abit noisy after hours

Abit noisy after hours

Dinner and breakfast were great. Dinner service was of a very high standard, a real treat and lovely wines to suit.

Dinner and breakfast were great. Dinner service was of a very high standard, a real treat and lovely wines to suit.

Everything was great except the bed, it was really hard

Everything was great except the bed, it was really hard

The property was beautiful and the history was very interesting. We enjoyed are stay very much. It would have been nice to have more choices in dining options. The one choice was very expensive.

The property was beautiful and the history was very interesting. We enjoyed are stay very much. It would have been nice to have more choices in dining options. The one choice was very expensive.

Great views of the Megalong Valley. Staff were very helpful and friendly.

Great views of the Megalong Valley. Staff were very helpful and friendly.

The hotel was a classis, being brought back to its former gloryies and a very classy venue. I small item, they played a fairly small looped music throughout the hotels main areas, both morning and evening. Needs to be more varied.

The hotel was a classis, being brought back to its former gloryies and a very classy venue. I small item, they played a fairly small looped music throughout the hotels main areas, both morning and evening. Needs to be more varied.

The hotel itself is nostalgic with areas and features that are reminders of times gone by. The breakfast in the dining room completes the experience. I Choose a room with a view, otherwise street noise and freight trains going past all night will disturb your sleep. Hot water pressure is inadequate during peak times, eg morning before breakfast; it may be worse in the higher floors. Would not be coming back in a hurry.

The hotel itself is nostalgic with areas and features that are reminders of times gone by. The breakfast in the dining room completes the experience. I Choose a room with a view, otherwise street noise and freight trains going past all night will disturb your sleep. Hot water pressure is inadequate during peak times, eg morning before breakfast; it may be worse in the higher floors. Would not be coming back in a hurry.

Helpful staff. Terrific location. I would recommend this hotel to anyone visiting the Blue Mountains. Beautiful hotel.

Helpful staff. Terrific location. I would recommend this hotel to anyone visiting the Blue Mountains. Beautiful hotel.

Very cool and nice old building. Construction out front and very limited parking makes getting luggage to the room, especially without a trolley, very difficult. The room was very clean, but very small. Overall, not great for the price, but great for nostalgia.

Very cool and nice old building. Construction out front and very limited parking makes getting luggage to the room, especially without a trolley, very difficult. The room was very clean, but very small. Overall, not great for the price, but great for nostalgia.

Very nice