A lot of switches and bulbs werent working, so we had to twist and replug to get things to work. Shower head very soap scummy, so water sprayed multiple directions. Pool nice and warm, but a slight slimy feel like the pH was a bit off. Towels nice and thick and plentiful. Bedding was so-so, with pillows not thick enough to provide proper neck support and mattress too firm for me, but comfortable for kids and husband. Blackout curtains did not actually black out fully, plus they were electric and did not fully open, so could not enjoy our city view that came with the room. Valet parking was very expensive considering we were staying in the hotel itself. The main plus was how close it was to the convention center. The staff was also very friendly and helpful. It was my second time staying there and firat time the room was better, so hoping a third chance will produce a better room. Overall, still a decent hotel downtown close to what I needed.

A lot of switches and bulbs werent working, so we had to twist and replug to get things to work. Shower head very soap scummy, so water sprayed multiple directions. Pool nice and warm, but a slight slimy feel like the pH was a bit off. Towels nice and thick and plentiful. Bedding was so-so, with pillows not thick enough to provide proper neck support and mattress too firm for me, but comfortable for kids and husband. Blackout curtains did not actually black out fully, plus they were electric and did not fully open, so could not enjoy our city view that came with the room. Valet parking was very expensive considering we were staying in the hotel itself. The main plus was how close it was to the convention center. The staff was also very friendly and helpful. It was my second time staying there and firat time the room was better, so hoping a third chance will produce a better room. Overall, still a decent hotel downtown close to what I needed.

The front desk employee was incredibly helpful! She went above and beyond, she actually walked out of the hotel and showed me exactly where to park. She didn’t have to do that, so helpful and nice! She gave dinner recommendations since we aren’t from the area. She was lovely! Huge thank you!

The front desk employee was incredibly helpful! She went above and beyond, she actually walked out of the hotel and showed me exactly where to park. She didn’t have to do that, so helpful and nice! She gave dinner recommendations since we aren’t from the area. She was lovely! Huge thank you!

Great hotell in downtown Minneapolis, nice facilities and service, value for money.

Great hotell in downtown Minneapolis, nice facilities and service, value for money.

They do not have free onsite parking and when you do valet make sure they park your vehicle downstairs on site...they have an off site parking across the highway and our friend's truck got broken into and everything in it was stolen. The hotel was less than accomidating. They didnt even take money off the valet for them. They were given a bottle of water. I'll never stay there again or recommend it.

They do not have free onsite parking and when you do valet make sure they park your vehicle downstairs on site...they have an off site parking across the highway and our friend's truck got broken into and everything in it was stolen. The hotel was less than accomidating. They didnt even take money off the valet for them. They were given a bottle of water. I'll never stay there again or recommend it.

This is the 2nd time I have stayed here and it has been great. The amenities are wonderful. Rooms are exactly want I wanted. Every staff member was gracious and helpful. Anytime I am in Minneapolis in the future, I will ALWAYS stay here!!!!

It was one of the most pleasant hotel stays I have ever experienced. The staff was welcoming and were always ready to help. The amenities and pool/gym hours were great. Accommodations were excellent. I will definitely stay whenever I visit Minneapolis in the future.

It was one of the most pleasant hotel stays I have ever experienced. The staff was welcoming and were always ready to help. The amenities and pool/gym hours were great. Accommodations were excellent. I will definitely stay whenever I visit Minneapolis in the future.

Clean and great amenities and staff! I Would not stay at this location again only due to the lack of ‘self parking’ onsite. Only option is Valet or public parking.

Clean and great amenities and staff! I Would not stay at this location again only due to the lack of ‘self parking’ onsite. Only option is Valet or public parking.

N/A nothing different than any other hotel. Our room wasn't cleaned, beds weren't done, we didnt have clean towels and our trash wasn't thrown out. Housekeeping never came to clean.

N/A nothing different than any other hotel. Our room wasn't cleaned, beds weren't done, we didnt have clean towels and our trash wasn't thrown out. Housekeeping never came to clean.

Every thing was great , i got the room with the king and the hot tub. ( wish the hot tub was bigger).

Every thing was great , i got the room with the king and the hot tub. ( wish the hot tub was bigger).

Ellem, front desk manager, provides great service!

Ellem, front desk manager, provides great service!

There wasn’t much to do in the surrounding area

Property was very nice and clean

There wasn’t much to do in the surrounding area

Property was very nice and clean

I am furious that the hotel states on this site parking is available for 35 USD per night but they charged my credit card 75 USD for the night. The gal I spoke to about the change told me that they charge event rates anytime there are events in the city. So there is a complete misrepresentation on their website. I attempted to explain myself but was cut off & told that the yellow sign outside was my notice. I explained that it read like it was for someone not renting a room and staying at the hotel for the night but rather someone whom was seeking parking only. She continued to repeat that I was informed. No customer service recovery attempted. I wil not stay there again.

I am furious that the hotel states on this site parking is available for 35 USD per night but they charged my credit card 75 USD for the night. The gal I spoke to about the change told me that they charge event rates anytime there are events in the city. So there is a complete misrepresentation on their website. I attempted to explain myself but was cut off & told that the yellow sign outside was my notice. I explained that it read like it was for someone not renting a room and staying at the hotel for the night but rather someone whom was seeking parking only. She continued to repeat that I was informed. No customer service recovery attempted. I wil not stay there again.

No parking lot

No parking lot

No available parking. Hotel smelled bad.

No available parking. Hotel smelled bad.

Good location in Minneapolis.

Good location in Minneapolis.

Cleanliness