Upon making my reservation, I requested a tub accessible room. When I get to the hotel, they said they didn’t have one available hotel.com was unfortunately unable to do anything about it either; so they say very disappointing because I went the ONLY reason I booked the room/ hotel stay way to get away and relax and recuperate between my nursing travels. Very poor customer serviceperthe hoteland hotel.com. I’m very disappointed.

Upon making my reservation, I requested a tub accessible room. When I get to the hotel, they said they didn’t have one available hotel.com was unfortunately unable to do anything about it either; so they say very disappointing because I went the ONLY reason I booked the room/ hotel stay way to get away and relax and recuperate between my nursing travels. Very poor customer serviceperthe hoteland hotel.com. I’m very disappointed.

Room had a horrible stuffy smell. As my boyfriend was outside smoking his cigarette, a staff member approached us accusing us of loitering.

Room had a horrible stuffy smell. As my boyfriend was outside smoking his cigarette, a staff member approached us accusing us of loitering.

I wish the vanity mirror was better lit not bright enough to see anything.

I wish the vanity mirror was better lit not bright enough to see anything.

This is a great hotel in a good location next to Mayfair Mall, however they charge approximately $14/day with taxes and fees to park in their lot. This makes no sense since it's right next to a shopping mall with tons of open (free) parking spaces.

This is a great hotel in a good location next to Mayfair Mall, however they charge approximately $14/day with taxes and fees to park in their lot. This makes no sense since it's right next to a shopping mall with tons of open (free) parking spaces.

One of the most beautiful hotels that I have ever stayed in. It was gorgeous and historic, but the rooms did not feel old. The room has a modern feel and the most comfortable mattress that I have ever slept on in a hotel.

One of the most beautiful hotels that I have ever stayed in. It was gorgeous and historic, but the rooms did not feel old. The room has a modern feel and the most comfortable mattress that I have ever slept on in a hotel.

For the price you pay, it was nothing spectacular. The toilet roll holder was broke, the bedroom lights didnt work and you had to pay 17.00 to park overnight and 10.00 to hook up to their wifi for the night. Cable channels, you got maybe 12? Also the lounge was closed due to a class reunion, which wasnt a big deal, but i overheard another receptionist offer a voucher for breakfast to 2 guests, but my receptionist didnt offer it to me. Maybe it was because they had a more expensive room? Im not entirely sure. Wish they would consider runners or a rug for the rooms, i didnt like walking around bare feet. The shower, however was fantastic and i liked the Aveda products they offered for shampoo/conditioner and body wash.

For the price you pay, it was nothing spectacular. The toilet roll holder was broke, the bedroom lights didnt work and you had to pay 17.00 to park overnight and 10.00 to hook up to their wifi for the night. Cable channels, you got maybe 12? Also the lounge was closed due to a class reunion, which wasnt a big deal, but i overheard another receptionist offer a voucher for breakfast to 2 guests, but my receptionist didnt offer it to me. Maybe it was because they had a more expensive room? Im not entirely sure. Wish they would consider runners or a rug for the rooms, i didnt like walking around bare feet. The shower, however was fantastic and i liked the Aveda products they offered for shampoo/conditioner and body wash.

We only stayed a night, but the room was clean and the bed was very comforable. The hotel is close to downtown, and there was dinning just outside the hotel within walking distance. I will definitely return and stay longer next time.

We only stayed a night, but the room was clean and the bed was very comforable. The hotel is close to downtown, and there was dinning just outside the hotel within walking distance. I will definitely return and stay longer next time.

Loved the atmosphere, the decor and how clean it was. The staff was friendly and the hotel restaurant was convenient. I also loved that it was in walking distance to the local mall and surrounding restaurants, Cheesecake Factory and PF Changs. I would definitely recommend and I would stay here again.

Nice upscale hotel. Would stay again.

Nice upscale hotel. Would stay again.

Leticia made our stay incredible. She took her time with us and made our first visit to Milwaukee feel like home. Leticia helped us with parking, shared recommendations of places to visit, and, gave us the best welcome after a long drive from Indianapolis. Leticia is the reason we will stay at Renaissance West again when we visit Milwaukee in the future! Our room was spacious and clean, and the staff at Eldr Rime were so helpful. The only complaint I have is parking - I understand the lot is not owned by Renaissance - it would be so great to make parking free, especially since most people staying at this property will likely arrive with a vehicle since it's outside of the city. Otherwise, we will stay here again!

Leticia made our stay incredible. She took her time with us and made our first visit to Milwaukee feel like home. Leticia helped us with parking, shared recommendations of places to visit, and, gave us the best welcome after a long drive from Indianapolis. Leticia is the reason we will stay at Renaissance West again when we visit Milwaukee in the future! Our room was spacious and clean, and the staff at Eldr Rime were so helpful. The only complaint I have is parking - I understand the lot is not owned by Renaissance - it would be so great to make parking free, especially since most people staying at this property will likely arrive with a vehicle since it's outside of the city. Otherwise, we will stay here again!

A nice place to stay. Mall a few steps. The only thing that i didn’t like my mirror light from my bathroom wasn’t working but since I got two rooms I went to my mom’s bathroom and finish my makeup. But everything else was perfect.

A nice place to stay. Mall a few steps. The only thing that i didn’t like my mirror light from my bathroom wasn’t working but since I got two rooms I went to my mom’s bathroom and finish my makeup. But everything else was perfect.

Great service. Clean. Beautifully redecorated and remodeled. Will stay there again!

Great service. Clean. Beautifully redecorated and remodeled. Will stay there again!

Hotel staff were friendly. Room was clean and beautiful. Hotel was very nicely decorated and designed.

Hotel staff were friendly. Room was clean and beautiful. Hotel was very nicely decorated and designed.

This property is beautiful and very comfortable to stay at.

Overall had a nice stay. Clean hotel and room with friendly staff. Wish I was aware before booking that you had to pay for wifi. Also the rooms could have used a bigger garbage can

Parking shouldn't be charged since it's next to mall... but all in all great hotel.

Parking shouldn't be charged since it's next to mall... but all in all great hotel.

Overall had a nice stay. Clean hotel and room with friendly staff. Wish I was aware before booking that you had to pay for wifi. Also the rooms could have used a bigger garbage can

Best hotel option in Wauwatosa area.

Best hotel option in Wauwatosa area.