Location is good and have beautiful views

The air ventilation is not good enough and we needed to open windows at night

the service is awesome they are very nice front desk staff to help us for everything and the buffet dinner and the breakfast are good as well . worth for it !

Comfortable and satisfying

The room is significant in traditional Japanese style, you can enjoy everything you expect from an onsen hotel in Japan. The big onsen is really relaxing especially on a snowy day.

The dinner was just above average, with no alcoholic drinks for a buffet.

big buffet hall for meals

rooms are small, not well maintained, staff unfriendly, very basic Japanese buffet food

- Good location and good view for one room - Good manage and big dining room. Good taste of dinner and breakfast providing various food and beverage

- Unable to drop-off baggage at front of hotel building. Even there is bus to pickup guests with luggage from car park area which far from hotel, it's not convenient to carry big luggage into bus without help from hotel's staff when checkout.

There was some road work in front of the hotel and hotel provided a shuttle bus from parking to the hotel.

The room was not properly cleaned. Dust can be seen on the furniture and window. There were stains in the carpet and carpet was visibly dirty. The pillow was very thin and no additional pillows were provided. The buffet spread was limited and food was not filled promptly. Don’t ever stay in this hotel. Its not a 4 star but 2 star budget hotel.

It was good. It's easy to find the place.

The shuttle has limited operations.