Le minimum dans une chambre d’hôtel est que celle ci soit propre. Ce n’était pas le cas.

La chambre ne semblait pas avoir été lavée depuis le (les?) précédent passage. Un faux ongle était par terre sur la moquette, des touffes de cheveux se trouvaient un peu partout. Des traces de saleté se trouvaient sur les portes/ table de nuit/ rebord de lavabo/ interrupteur. Des restes de nourritures étaient présents sur le sol. Un changement de chambre nous a été refusé.

Location was nice and quiet. Staff was friendly. Breakfast was better than expected. Pool was clean.

Many things were in need of repair and/or deep cleaning. Toilet seat was loose and wobbly. The toilet was not cleaned properly, there were spots of urine on toilet where the seat attaches to the bowl. (Before we ever used it, it wasn't from us). Every morning the water in the bathroom (sink, toilet, shower) would come out BROWN!!! After running it for a few minutes it would go away. I alerted staff, they said someone would come check on it and we never saw or heard from anyone. Something like that is most likely affecting more than one room. The phone in the kitchen was also broken, and again I alerted staff and nothing was done or even checked on. One of the kitchen chairs was extremely dirty, with stains and chunks of food stuck on it. There was a brown drippy mess on the kitchen wall, like maybe it had been splashed with coffee or soda and never cleaned up. I had to go down to the front desk to get things like toilet paper or trash bags because they didn't give us enough, and when I called down for something (using bedroom phone because kitchen was broken) they just never showed up. Also the toilet was very small and low, and the bathroom door was very close to the toilet. There was no lock on the bathroom door, it was hollow as if it had been removed. If you were on the toilet and someone opened the door, it would hit you, so there really needs to be a lock. The closet doors were wobbly and not on the track properly.

The breakfast was very good, better than most breakfasts included with stay. We were very surprised and pleased. A good assortment of whatever you wanted.

We had a room for 5 so it would be nice if there were enough towels for that many provided at check in. Also Housekeeping only comes every other day which is fine but the linens and coffee should be stocked accordingly. Front desk is helpful, but you might not be able to get what you need right away

Nous avons aimé L'emplacement, La propreté la grandeur des chambres.

Le Réasort Du petit déjeuner, Et l'employé qui m'a dit avec un grand sourire qu'il n'y avait plus de viennoiserie a huit heures quand le petit déjeuner est servi jusqu'à neuf heures

Quarto amplo e muito bem equipado.

Um dos quartos estava com muito cheiro de cigarro, e o hotel resistiu para trocar (alegou que não havia outro quarto disponível e só aceitou trocar mediante ameaça de antecipação do checkout).

.

Staff was not pleasant. Pool was cloudy and had lots of hair floating in it. Check in and check out we’re both problematic

Everything

Separation of towers

Breakfast