I arrived at night during a power outage due to heavy storms that day. I wasn't able to call the hotel for a free shuttle ride because the phones were out, so managed to get a ride to the hotel through another hotel shuttle service. The hotel was dark except for emergency lighting, and there was no internet service, hot water, air-conditioning, or even working electronic keys. Nonetheless the staff members were very accommodating and worked hard to make sure everyone got a room with as much available as possible. In fact, I requested a room change and they moved me to a better room on the first floor with at least one emergency light that worked, so I could see my way around the room. The next morning, the free hot breakfast was not available because we still didn't have power. One staff member kindly offered me free bottled coffee drinks, as well as snacks, from their small on-site store. The bed was very comfortable and I was able to sleep well. I would like to return to this hotel at a normal time to see how things usually operate. I would say that the staff did a great job of making the best of a difficult situation, and making everyone feel like valued guests.

I wasn't happy with my first room on the first floor, which had windows that didn't seem to lock properly. My next room was much better window-wise. I liked the shower but wished that it had grab bars for safety. The bathroom floor when wet was slippery.

Very nice breakfast - very friendly staff

I did point out some needed repairs for the room - clip was needed on a widow drape to keep light out of the room, some sort of small water leak in bathroom and the toilet paper holder needed some patching and re-painting. I figured these things would never get repaired if no one pointed out the repairs are needed. I am sort of surprised that the housekeeping supervisor hadn't reported the need for these repairs., but maybe such reporting isn't required - however, how else can management know what needs attention if the supervisor or a guest doesn't report the problems? The supervisors seems like the preferable choice to me.

Staff is super friendly

Breakfast and location

Comfort and cleanliness

extremely friendly staff. fun bar and restaurant.

extra charges at cheek out, like 2.00 for a safe in the room? ANOTHER CHARGE CALLED SURCHARGE. These were in addition to all the taxes. The rate for the room was high based on what I've paid before at this hotel. Not sure I'll be back.

big ok breakfast

- wet floor (carpet) in part of room - restaurant closed (eventhough advertised as having one). - breakfast didn’t have much option and no soya milk

Employees

Breakfast was horrible and snacks way too expensive.

1. Location. On the main road, and right next to the bus stop. 2. Comfortable and clean room. 3. Breakfast at 5 am; very helpful for catching a morning flight.

The new ac system

Location to airport. Staff friendly

Bathroom shower discusting. Needs to be replaced. People partying in parking lot after midnight. Called front desk and nothing was done about it. Had early flight. Got no sleep

Beds were very comfortable

Shower leaked onto bathroom floor

Toilet was dirty at the base. The exit "A" door banging shut thru the night.

Location and price was ok

We had spiders in our room, along with eyelashes on the door, tv didn’t work in one of the rooms and not enough washcloths to shower with and not having any available was an upsets

close to airport

It is very worn down and doesn’t look very clean. The bed pillows were the size of small square throw pillows, my TV did not work and the clock was unplugged. The room and the halls all needed vacuuming. In the hallway it smelled like guests were smoking. The layout is confusing. I couldn’t find my room (upon arrival) or the elevator (upon leaving). It felt a little unsafe b/c it was so worn down. My room door looked like someone hit it with a baseball bat a few times. I would not stay there ever again!

close and clean

sign or direction to room little confusing

Ok

Cable n cleanliness of the room

We had a very early flight and there was a shuttle at 4 a.m. They were efficient and friendly.