Everything was great Nice hotel

This was easily the most wonderful, accommodating stay at a hotel I have ever experienced. The staff was incredible and kind, room service was prompt, all areas were clean and tidy. I would stay here again in a heartbeat!!

did not do breakfast

Due to last minute change in plans I wanted to change my prepaid stay to 3 nights instead of four. But was told you would not do it. (I could not see the reason why)

We went there for a dance competition. We were able to check in at 10 am, that was a big plus. The room was very comfortable, great views, we had everything we needed. It was very quiet at night. I also enjoyed the restaurant downstairs.

I liked everything.

Big parking

High price for medium service

The building itself is very nice the pool and exercise room

Carpet on the 11 floor was dirty

Friendly front desk, flexibility, location near ORD, park outside, facilities, free parking and the Starbucks

Nothing to add

The location was great it was easy to find and nestled around some amazing attractions in Chicago. Also the staff was very nice and helpful.

The room was not the cleanest. The bed was comfortable but missing a sheet. There was trash in the trash can from a previous guest and some of the hotel copy and gifts in the room had a thick deodorant like substance on them. This didn’t ruin my stay, just some things I noticed.