The hotel felt clean which is most important to me.

They advertised breakfast. Felt scammed. There were other hotel guests wondering what happened. The hotel placed some cold, boxed items on the bar, there was no staff around, no one offered to make anything, coffee container was empty, nothing hot offered despite having what looked like a fake English muffin with egg and sausage as well as bagels on display. God knows how long those had been sitting there.

Location

No breakfast, no staff. TV on the fritz, asked to be fixed, wasn’t. Needed room made up, wasn’t ( left room before 9am).

No cook while we were there.

Pool was cold and no food.

Breakfast highly disappointing, fitness room filthy and equipment broken

everything was clean. staff was helpful and friendly

no natural air in the room. there was no free breakfast, the tv in the room was painfully slow

Nothing it was so dated and the smell when you walked in hit you in the face . Inside my room smelled better only reason I stayed .

The shower had no cold water it was so hot I couldn’t shower . I booked a king bed and somehow ended up in a double queen .this property was listed on booking.com as a 8.7 hotel and it wasn’t even close to an 8.7 . I payed $179 for my night . Which was disappointing for what I had . This property needs major updating . I will not be staying at a Marriott again .

Happy to learn the pool was reopened. Staff was friendly. Chef at breakfast was very kind to our kids. He even offered extra potatoes at no cost. Room was clean.

Booking said breakfast was included but staff said it was just a $15 off promo. They raised the promo to $30 but it still cost me $30+ even after the promo was applied. They should have honored the full amount. The bed was uncomfortable and the pillows were hollow. The chair in our room could have been more clean as well; stains on the seat and sides. The elevator inspection expired in 2022 with no updated paperwork indicating it had been recently inspected.

it was clean and convenient to the reason we stayed there

short staffed

Bar closed Sunday and Monday due to no staffing Shuttle not operating due to know staffing

Nice to sit out on the little terrace in the morning. Bed was super comfortable,staff pleasant and helpful. Grest location for our visit to family in Cranston,RI

Only issue was that the coffeemaker in ghd room wasn't working Wanted to have a cup of coffee on the terrace!

very comfortable, homely

1. the bath drain and plug in room 330 are not sealing and one needs to keep faucet running whilst taking a bath - shocking neglect by a company of Marriott’s stature! 2. I appreciated the Launderette on L2. Surely the manager must know to keep a supply of quarters for guests?! instead staff look flustered when one ask for quarters! 3. The Bistro is a dismal attempt at being one despite the great layout and general concept. I ask for burger - oh, we are out of burgers. soup? oh, that takes an hour go heat it up. ok, what about wings ( for $13!) Really now…

the room

the people

Pool was closed. False advertising

The location was great. The bed was xomfortable as well.

They said they had an indoor pool on their website. This was not true. The staff also prpvided misinformation about my booking througj Booking.com. He indicated I should not use third party websites.

facility, room,location

bar and restaurant area closed, no staff in lobby to check in for 10 minutes.

The swimming pool is not open

Could not swim

Beds were comfortable and staff pleasant.

pool closed

Great place with clean comfortable room