Limpio

Que el parking lo cobran

Great workspace, adequate room

Restaurant and bar in hotel, great transportation to airport.

Nothing

Great bed. Spacious room. Good airport shuttle

Room was fine. What I expected. I was upgraded to deluxe king room

No concerns

The first room that we were given had a shared balcony and the balcony door was rigged with a chopstick. It did not have a lock and could be easily opened from the outside. We asked to switch rooms. The second room did not have a fridge or microwave but was supposed to. We had to stay a second night but were asked to move rooms because the owner wanted to get measurements of the room we had been assigned. The third room was ok but we will never stay there again. My partner’s debit card was charged incorrectly and we now have to wait 5-7 business days to get it resolved. The manager did not seem interested in helping his associate assist us with the debit card issues and insisted that the bank must have charged us twice. We are still dealing with getting the charges corrected. We have stayed at many hotels in San Jose and never experienced this before.

clean, after a certain time you have to use key card to get into hotel which feels safe, free filtered water in the gym

Room had no microwave or fridge. Made me sad face emoji.

There was no refrigerator in room

Very clean, closed to work, and good staff. Bedroom very clean, and bed super comfortable.

The neighborhood.

The room and bed were comfortable.

It is located downtown so there is a lot of street noise.

I liked the room, the pool and the airport transfer guy Anthony :)

Location, quite room and comfortable bed.

Mr Bhatia at the front desk was rude at the time of checking in. Aside from him, the other staff were good.

I like that there is a free shuttle service to and from the airport and the location is very convenient.

Our reservation did not include breakfast 😖, I thought it was included as a standard per reservation.

Staff was extraordinary!

Shower in handicap room

Great service. Great room

Pricey

I liked a transfer guy Anthony, I used his services 2 times and he was polite, hearwarming, took care of everything, shared his gratitude towards his life and job. It was amazing! :) Because of him I came back already after 2 weeks :)

Everything

Nothing

Friendly and helpful staff.

The bathroom was not up to standard. Could not shower because the bathtub/shower had not been cleaned.

I stayed 4 nights in a king bed room, and there's no mini fridge. I've never stayed at any hotel without mini bar in the room whatever standard it is. They don't clean the room every day. House keeping only come to change towels, unless you tell them to clean the room.